Raby Medical Centre

4.0
based on 1 review

1 review about Raby Medical Centre

verified email - 16 Aug 2013

This is not my regular medical centre however I have been to Raby Family Practice on maybe a dozen occasions when my own doctor was unavailable. Since his practice has closed, I have been looking for a replacement "regular" doctor.

While I highly recommend the doctor that I have seen at Raby Family Practice, the wait to get an appointment with them seems to be up to a week which is not always possible, particularly when you have a young child, so I haven't been able to totally commit to this place as my "regular" medical centre. I guess I could probably agree to see another doctor at the same practice but if I'm not seeing the doctor I want to I don't see the point of travelling to Raby since I no longer live in that immediate area.

The practice doesn't bulk bill (but I think they may have exclusions to this policy - I'm not sure how it works as I don't go there often) which I think is a good thing in many ways but I guess it will turn other people off.

I have found some staff (not doctors) in the practice to be insensitive and on more than one occasion the phone was answered by somebody rude and abrupt who clearly did not enjoy their job. In this particularly field of work I think some sensitivity is necessary and manners are always nice! Still, I have not let this affect my rating of the service as I go to the medical centre to see a doctor, not the nurse or other staff members.

I recommend this practice if you live in the local area. It is still more of a traditional medical practice rather than those big conglomerates that are taking over the suburbs now. Also, I like my doctor to be highly experienced and older than me :) I'm yet to find that in my new area so will keep going back to Raby until I do.

Approximate cost: $20

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