5 years ago, they came out and re colour-coated my fiberglass pool. At the end of last Summer, I noticed small pieces were flaking off, but didn't realize it was a big deal,until I had it inspected at the beginning of this Summer, when I was told by an independant company it is a serious problem. When I contacted them about this and the 5 year guarantee they had given me, I was informed that I was 3 weeks beyond the 5 years and they were therefore taking no responsibility whatsoever. Even though the problem had obviously been occurring for some time, because of my delay in contacting them, they refuse to accept any liability. Now my pool shell may be compromised and seriously damaged.

Approximate cost: $4500.00