Excellent service! I highly recommend these guys for their low callout fee, reliability, good communication, punctuality, very competitive pricing and length of guarantee. Excellent from start to finish and they were really easy to deal with.

A technician was sent out the same day I made the call and was able to identify the problem instantly. Issue was resolved within a couple of working days for a very fair fee. Highly recommend!

PTR came to fix our washing machine and did a great job as far as fixing it goes and then charged us $220 incl GST for the part and labour (took about 15 minutes or less).
Their web site shows that you will only be charged "$25 service call includes 15minutes labour."
Anyway I later checked the price for the part online at GP Appliance parts: New, Simpson Top Suspended Washing Machine Motor Reversing Module 0628271101 for $83.50

$25 call out/labour fee + $83.50 part = $108.50

I could be mistaken but it seems like we were overcharged by about $110

Approximate cost: $220