2 reviews about Pets Paradise

verified email - 16 May 2013

I feel sad every time I have to walk past this shop front in Morayfield Shopping Centre. This pet shops sells animals that are too young to be sold, and charge horrendously for them. 5 or 6 puppies are squashed into a glass box in the window to entice customers. These puppies are usually around 6 weeks old. The average price for for a cross breed pup is around $800; pure breeds attract four digits. They also sell 3 week old guinea pigs, and guinea pigs that have been inadequately sexed and are sold incorrectly (I bought two 'female' guinea pigs, one was too young and died shortly after, the other was a male). Selling pregnant sows is a common occurrence. The staff appear to be very knowledgeable about animal health and care, however I discovered recently that a lot of the advice they give out is incorrect, although to someone who didn't know better, it would sound good. I have bought some pet items there in the past when I needed emergency supplies, but they are also more expensive than most; I would not recommend them.

verified email - 06 Jul 2010

I found that the older staff were more helpful with my enquiries. My fish were really sick and the lady wasn't sure how to help, but she rang the owner who was on her day off. Great service! I would have given 4 stars for service but they younger school aged girl let them down. She did not seem interested in what I was saying. Would prefer that fish weren't kept in the plant section as they may transfer diseases they may have to my aquarium.

Write a review

Business Owners

Want more customers? Join the Happy Customers Program to promote your business with word-of-mouth.

Get a professional looking profile with no advertisements, access tools to attract more customer reviews, receive free marketing materials, use the Live Reviews Widget on your website, plus lots more...

See how it works

Upgrade Your Account