This was my first physio experience so I didn't know what to expect. The therapist spent a reasonable amount of time asking what was wrong and then showed me some exercises but didn't do any actual treatment. I don't know if this is normal for physios or not. The exercises haven't been enough to fix my problem and obviously didn't provide instant relief, to I'm not sure if I'm supposed to go back or not. The staff were friendly although the premises seemed a little crowded (very small curtained treatment areas felt a little close and you could hear the other patients through the "walls").