3 reviews about Northern Beaches Holidays

verified email - 05 Mar 2024

Shocking customer service

Aron cancelled our booking by email as we were on the way to the property. Reason was ‘maintenance issues’. No phone call to apologise or offer assistance. We had a wedding to get to and a 2 year old grandchild with us. Never returned our calls. This is the week of Taylor Swift and the Mardi Gras so I’m guessing they enjoyed using our money for a month and then got a better offer. Our money was refunded which is the only good word I can say about this company.

verified email - 22 Feb 2024

Scam

So basically I rented this place and they DIDENT return any of my emails that was a red flag from the start then they called my like 1 hour before I was supposed check in saying my rental flooded then all of the other properties he “owned” were closed. Then we called him and he went A wall so we asked him for a refund been a couple weeks no response. So here we are DONT RENT THEES PROPERTIES UNLESS YOU WANT TO BE SCAMMED

verified email - 10 Aug 2010

I was SO impressed with our property manager John, after a recent short weekend holiday rental in Palm Beach.
He was extremely accommodating to our needs and was easy going, friendly and nothing was difficult or a challenge to him.
We had a great time and will definately be back to see him in the future when we are looking for a luxury rental in the future.

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