We had purchased (insurance job) a bathroom vanity and a tall boy from MS Unique Wholesalers, both were fully wrapped and boxed up for transport when they were picked up from their showroom however when we unwrapped them at home they were both damaged. The vanity was a china top and after it had been installed and the dust was wiped from the top a huge crack was made visible. The tall boy had chips in the paintwork which had even been circled with a pencil yet had been wrapped up to be sold.
Neither piece was meant to be damaged goods and when we informed them of the damage they replaced the tall boy with another one however after a mix-up with replacing the vanity top (they brought out the wrong one) a senior manager told us they were not replacing the damaged goods as it was our fault for not checking the goods before they left the showroom. They were fully wrapped up in bubblewrap and everything!!!
The prices were not particularly cheap compared to other well known suppliers such as Eagles and Reece. We will NEVER use them again.
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