I have had my Mortels uggs for 2 years now and I've just come across this website and thought I would convey my experience with this store. I've found them genuinely friendly and they certainly knew what they were talking about. 2 years on and my uggs are still warm and comfortable and I'm happy.

Approximate cost: $100.00

I bought some sheepskin slippers from this business and found balls of wool forming under my feet every time I wore them. I showed the owner what was happening with them - as after 6 months the foot-bed was completely bare. Another salesperson had said to me that the skin was of poor quality. However the owner told me I should buy some sheepskin inner soles to place inside the slippers, and keep replacing them if they also went bald! I was not impressed. The solution to a faulty product is to spend more money - not good service at all.

Approximate cost: $70

I bought 4 pairs of uggies from this shop. They was AWESOME, fantastic service as soon as i walked in the door very friendly staff. These boot are quiet costly but in the long term great value for money. They are made from good quality skin so they last for a very long time. My partner also has a pair from the same shop and 3 year later they are like brand new.