5 reviews about Melbourne Airport

verified email - 16 Dec 2021

Melbourne Airport used to be amazing. But with all the Covid restrictions and government overreach, it's just become absolute madness. Time to let people get back to being free.

verified email - 11 May 2018

I'm ashamed to call this my airport. Parking is expensive and the traffic is always terrible. Not enough room for a 5 min drop off.

verified email - 30 Mar 2015

Lak of public transport options makes it hard to access. There is a sky bus that goes to and from the city, however it's $18 for a one-way ticket. Alternatively there is a normal metro bus that travels to and from Frankston station, tricky to find but handy for the budget traveller.

verified email - 15 Mar 2015

Not a bad airport. Parking is an absolute rip-off as you would expect. I usually get a lift to here so I can avoid the charges.
It's being renovated at the moment, so everything is in a bit of shambles.

annc631 29 May 2015

Argh. I believe the carpark is one of the most expensive in the world!

verified email - 11 Jul 2014

The airport is a shambles of mismanagement. Their car-parking is an horrendous experience. Expect to be ripped off, even overcharged, as I was. Charged $14 on first machine then asked to pay another $16 at final exit gate. Glitch in their machine I suspect, but they ignore my emails about it all.

Months later after filling out refund forms and sending them in they still ignore my case. They claim that I should have gotten a receipt from the machine somehow despite the fact that after you leave the place the machine eats your ticket or keeps it inside the machine.

Because I had paid cash as most people do I didn't have a leg to stand on. The guy in management admitted that the ticket machine rates had been updated the day before, but they completely ignored my case, and are still continuing to do so.

The worst customer service I have come across for a long time.

Approximate cost: $30

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