6 reviews about Lube Mobile

verified email - 28 Nov 2018

They are very honest and quick with the job but bit expensive.

verified email - 11 Aug 2013

Could not be more happy with Lube mobile. Prompt customer service. Kept in contact as to when the mechanic would arrive. Once he got here he gave me a full explantion on what was doing he also up sold me fanastic

Approximate cost: $300

26 Jan 2013

My car was making a funny noise and I didnt feelcomfortable driving it anywhere so called lube mobile. It was my wheel ( actually embarassing i didnt notice ) and he didnt make me feel like a moron. What i like is that i get the quote there and then which no pressure. I was happy, and it didn't take long

robertn6 03 Feb 2013

Always wanted to try it but stuck to normal service centres as not sure how well they do things. If all ok may give it a try now.

verified email - 17 Jan 2013

After reading all the negative reviews I was very reluctant to call Lube Mobile, but I had a car in the drive that would not start. So after checking their website and confirming the call out charges etc. I decided to give them a call, within 5 mins I was booked in for later the same day. The mechanic called me to let me know he was 20-25 mins away, after 20 mins the mechanic was at my door (Anthony), I gave him a quick rundown of what I had checked etc. as I know a little about cars but I am no mechanic.

I knew the callout charge of $109.80 covered the original callout and the first 15 mins of work, so I let Anthony 'do his stuff'. After 30 mins he had got the car started and then spent another 15 mins putting it back together, therefore a total of 45 mins, car started and back together. I then assumed (which makes an ASS of U and ME) that it would cost me more, but it didn't, I was charged the original callout fee of $109.80 for 45 mins work instead of the 15 mins. I was completely satisfied and would use Lube Mobile again without hesitation, which leads me to the fact that I was reluctant to use them in the first place due to all the 'negative' reviews, but then I realised that you have to take the negative reviews with a 'pinch of salt' as people are very quick to jump online and leave a negative review of a company, but not so quick to leave a positive review.

I felt it was my duty to write this positive review as I think it is extremely unfair that a company can be 'tarnished' due to peoples quick reflex's to be negative. Lube Mobile thoroughly deserve this positive review due to my experience of dealing with them, and I thought they (Anthony) went that extra mile and still only charged me the original quoted callout charge. I hope this review helps others make an informed decision and I would have absolutely no hesitation in using Lube Mobile again. I believe a lot of the negative reviews are from people who do not understand the complexity of trying to 'fault find' something mechanical, at the end of the day you could take your car to the local garage and then get 'the phone call' to tell you that they have found 'this' problem and 'that' problem and it is going to cost you 'X' amount more (I know it has happened to me on several occasions over the years, they are mechanics not WIZARDS. Good on you Lube Mobile, I will definitely use you again and may even use you for all my future servicing & repairs due to the convenience, I am very satisfied with your service.

Approximate cost: $109.80

sandrad171 17 Jan 2013

thanks for the very in depth comments.

verified email - 08 Dec 2012

Our car broke down while coming home from shopping and luckily we were only 2 kms from home so tow truck took car home. I then called Lube Mobile and it was presumed that a fuel pump was the problem. However, on closer inspection by Lube Mobile (Anthony-Mechanic) it was discovered that the problem was far worse. The timing belt had broken and the crankshaft had broken as well which meant a reconditioned engine was required. Anthony spent time driving to Melbourne to get a part which he thought was needed and came back to replace the fault part only to discover the bigger problem. He could have charged me the full price for costs plus labour but only charged me what he thought we fair. I will be using Lube Mobile again in the future. Well done Lube Mobile. Our Subaru went to the Car Heaven and we now have a new car. I could have been charged a higher price but wasn't. Now that is good!!

Approximate cost: $280.00

MazB35 09 Dec 2012

great service! i have used lube mobile to service my car and they are very good!

sandrad171 17 Jan 2013

I read your comments with interest. thanks for that.

verified email - 24 Aug 2012

The mechanic rang to say he was delayed en route and showed up in front of my house, ready to work, close to the time appointed. I was happy with the job. This was the second time I've used Lube Mobile for service on my Prius. This time it was for major service.

Approximate cost: $462

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