Handed over some vintage Navy shoes to get the soles re attached.

The shoes were given back in a state that was beyond repair. The shoes were white, during the rapair the person repairing them put the soles on incorrectly and damaged the actual shoes, which were 'patched' with what seemed to be white paint or white out.

The most insulting part was that I was charged. The shoes were in worse shape after than before.

Didn't notice until I was already home, didn't not bother to return them as I know that if the person was well aware that they destroyed these vintage shoes and still charged me, they were not going to negotiate a refund or acknowledge their rough handling.

Even if this was a bad day, or a once off I wouldn't risk the issue of it happening to you.

Approximate cost: $70

As this shoe repair place is located close to my work I often drop in stilettos that need re-heeling. The owner Russell always asks when I would like them done by and I alway respond by saying "oh anytime really Russell, no rush" and Russell always responds by saying "Is a couple of hours ok?". The guy is awesome and does a good job and cares about his customers.

Last week I went in for something different. I asked about getting a new battery for my watch. Myer had quoted me $50 to replace a D&G watch battery and said they would need to send it away for 3 weeks to get it done. Phewy! Russell did it that day and for only about a third of what Myer was going to charge me...and I picked it up during my coffee break! I won't go anywhere else.

If you are in the CBD this is the man to do your shoes and watch batteries girls! He has that old fashioned customer service sense where he wants you to be satisfied and he takes pride in his business.

PS. The pricing here is what you find in the suburbs or even in the country. I pay the same here as I would in my home town Albury...not the exorbitant prices you'd expect in the CBD

Approximate cost: $Cheap