iPD Service Centre

4.9
based on 213 reviews

Customer Approved
“We make customer
service a priority”

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213 reviews about iPD Service Centre

18 Jan 2017

Whilst visiting Sydney I cracked the screen on my iPad Air 2. I enquired at the Apple store in Chatswood Chase who told me iPad Air 2 screen couldn't be replaced and it would cost $400 - $500 to replace the whole unit. A friend of my daughter recommended this company and they repaired it within 24 hours. I have no idea if the cost is competitive but the service was great and I was very pleased to pay the money ( well, not exactly pleased but you know what I mean!)

Approximate cost: $229

21 Nov 2016

Highly recommended!
Very helpful staff and speedy service.
My phone was fixed within an hour.
I am truly pleased and amazed with their service!

verified email - 14 Oct 2016

What I like in a business is prompt customer response to queries and service. This business has proven that.
I requested for a quote via email on Wednesday, got a response with an hour or so. I travelled all the way from the city to Chatswood as I could not find other repair shops that can change cracked screen of Ipad Air 2.
I called Apple and even dropped by to the Apple shop at George Street but they could not exactly tell me how much and how long it will take for them to fix or replace the machine. When my husband to drop by to an approved dealer, he was quoted $460.00 and it will take about a week to get a replacement refurbished machine.
IPD only charged me $220.00 to replace the screen and LCD and it was literally done in less than an hour. Just when I came back to my office in the city after dropping it off to Chatswood, I received a call from Rob advising the machine is ready!
One thing good is they also give 6 months warranty on the workmanship.
Highly recommended.
BTW, I called one repair shop in Sydney and have quoted me $300 for the same job, but another staff of the same repair shop told me that I am better off sending the machine to Apple. This means that they are not even confident fixing the machine.
Well done IPD. Thanks Rob and Phil.
It was well the travel from the city.
Highly recommended.

Approximate cost: $220

15 Sep 2016

I recommend iPD because you will get both skill and honesty in iPD. My iPhone charging stopped working. There were heaps of phone-repair shops around my place but most of those have terrible reviews on workmanship, customer service and quality of products. iPD had good reviews on all. After posting an online query i received a response within few minutes with quotation, very very competitive price! I traveled more than an hour to get to his place. Right after he sees my phone he understood the problem, quite experienced! The phone was fixed in lightning speed and dexterity. No hanky panky, no gimmick, no extra money. This is how it should be, very much impressed!

verified email - 02 Sep 2016

Professional from A-Z! Very recommendable! Got an email reply from Robin straight away. Offered free inspection and quote. Brought my phone there on a Wednesday evening and I was kept during the whole process up to date how the repair was progressing. Lucky me - no new screen was required only the charging port was a bit corroded. On the next day afternoon I got my phone back in excellent working condition. Battery was of concern - but works also normally. Phil gave me the phone back, explained all steps done and after all, I was more than happy to pay $60 for getting a revived phone back. Great job. My phone had drowned on a Saturday in a water dish of a plant for 2 hours. I did what I could - rice bag, hair dryer but it did not charge/switch on. For different reasons I couldn't drop the phone for repair before Wednesday evening - So anyone having similar experience don't give up hope or pay big $ before you have tried the experts of iPD Service Centre. Great job!

Approximate cost: $60

24 May 2016

Quick and easy to replace screen and given a free case! Would definitely recommend. Thanks!

Approximate cost: $169

verified email - 18 Apr 2016

This is how things should be!

I had a badly cracked iphone 5.

Went online and made an appointment. Online appointment experience was easy and worked well. I received an e-mail confirming appointment details instantly and later received a reminder e-mail.

They kept my appointment time. They had advertised it would take 30 minutes and sure enough it was ready in just under 30 minutes.

The guys at the store know their stuff and are easy to deal with. They are using genuine parts and provided a six month warranty on the work.

verified email - 28 Jan 2016

Repaired my Samsung S3 faulty power button. Didn't charge for the work. Others wanted to charge $50 or refused to repair it. Very honest service. Would be happy to come back (from Campbelltown) for any other phone repair.

Approximate cost: $0

verified email - 22 Aug 2015

Replaced iPhone screen in half an hour for a reasonable price. Awesome. Thanks. Will come back here every time I break my phone.

Approximate cost: $100

21 Aug 2015

Did an awesome job upgrading my PS4 drive to 2TB. Works great, half cost of competitors quote for a new drive that was half the size of what these guys got it up to!

Great service and super quick, highly recommend.

- John Y

Approximate cost: $190

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