I loved the organic products and the fact that it was great value for money! The best part was when I first came in I was greeted with genuine enthusiasm by the house of obsidian team and got made a great coffee which made the atmosphere feel very welcoming and friendly! When I came in I told Chiquita the senior stylist that I had screwed up my hair by bleaching it at home to get the black out and needed it fixed! I wanted something cool and different for summer! She saved my hair, leaving it trendy with some cool red and blonde high-lights with a nice deep brown running through it. While waiting for my colour to process I had a lovely hand massage by the beauty therapist which made the experience even more relaxing and that I wasn't just a rushed number! Chiquita helped my hair look more summery and trendy rather than what I begun with and my cut looked fresher after a good re-styling, relaxing head massage with a treatment and fresher ends. Overall the service was great and I loved the new look! Definitely worth trying out!

Coming to these guys was an amazing decision on my part, right from when I stepped in the door I was greeted warmly, offered refreshments and magazines, to when I left with an awesome new cut.

Making a booking with reception over the phone was very professional and friendly, he found a spot that suited me and made sure I knew exactly where to go.

When I got there, I was worried about the parking on the street, but they told me I could use the salon parking round the back.

The stylist herself was very bright and bubbly, without being annoyingly happy like some people I've met.

Overall, great experience. Definitely becoming a regular.

Approximate cost: $35

They stock fabulous natural products, which are delicate on the hair, hair stays feeling soft - not brittle and treated!!! A lot of knowledge and experience, newly repainted and very relaxing

Approximate cost: $200.00

I was looking for a new hair dresser in the area and decided to try House of Obsidian as they had a special offer. I went to have a hair cut and half head of foils.

The premises are fairly nice and are promising but they were let down by the too loud, depressing music plus also there were no lights on in half the salon making you feel like it wasn't really open or welcoming.

The one hairdresser was running 40 minutes late before she was able to speak with me about my hairstyle and then she disappeared out the back for over 20 minutes to prepare my colour leaving me on my own in the darkish salon.

My half head of foils turned out OK except it was really just part line foils - not a half head as discussed.

My cut which was done by the same woman was an absolute disaster. I am trying to grow my hair out and just wanted a simple neaten up of the ends of my neck length hair. By the time she was done I was left with a micro bob with jagged ends and a random chunk cut out of it on one side... and not in a stylish, edgy way, rather a 'I haven't had any hair styling training' kind of way.

I had to go to another hairdresser to fix the mess I ended up with.

The hairdresser did give me a good head massage with my hair wash but other than that it was the worst hairdresser experience I've ever had. This isn't a case of miss-matched expectations in terms of styling - it was really like she didn't know how to cut hair.

I would love to support a local business and give a positive review but I really can't in this case.