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2 reviews about HomeHello

verified email - 23 Jul 2015

I will no longer be using this business. On 4 out of 7 bookings I received a text the morning of informing me that the cleaner could not make it. On each occasion this left me severely inconvenienced. I am done - 4 out of 7 cancellations is too unreliable. Goodbye HomeHello.

verified email - 12 Jan 2015

For anyone in Sydney wanting $25 off your first booking (one hour free, min. two hours), feel free to use my discount code, JENNKEI1. :)

Called in for a 2.5h home clean. $5 extra for the cleaner to bring their own cleaning supplies. (You can mention which supplies you'd like — I asked mine to bring a vacuum cleaner, mop, and any cleaning solutions they'd need. I forgot to mention cloths but I think they brought those. If you're including toilets in the clean, you might want to have toilet brushes, though, for obvious reasons — they broke one of mine but was very apologetic; it was a cheapie anyway, and I had a spare sitting right beside the one that got broken. ^^")

Overall, I was very happy with my experience. The assigned cleaner would have been on time if they hadn't had trouble finding the place, and they were very speedy and clean, especially since they had to orient themselves to the instructions. (I was after a shorter, specific clean of certain areas.)

Payment is only possible via credit card. I know, this made me hesitant to book until I found a code to use, and really needed a clean. ^^" They charge a $1 authorisation to your card that gets removed after you pay, and they billed two days after the clean for me.

The reps I spoke to on chat and email are always super-nice. :) If you have any other questions, you can either ask on their live chat, or post a comment here if I can answer it.

Approximate cost: $25

JM2015 12 Jan 2015

Sounds great!

Iloveshopping 14 Jan 2015

great review good reading thanks

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