It was busy but we had a great person helping us find the vacuum cleaner we wanted, thanks!

Try to go to other Harvey Norman shop. You will be a better deal than the one in QV.

Approximate cost: $2500

I bought a Dryer which was floor stock which said $500 reduced to $430. I realised right afterwards that the model new online was actually $459. When I got the fisher and pykel home the top was badly scratched and they had put a hisense manual in it. It won't work and beeps when I choose my required settings. I have searched online and there doesn't appear to be an online manual. Thoroughly disappointed!

Approximate cost: $439

I went to look at ovens and range hoods. After being served by a female employee who admitted she didnt know the answer to my question (very honest) she then approached a male member of staff who said straight out that he was very busy and didnt have time to answer my question right then. He started rattling off the things he needed to do and then went to the computer and seemed to be just fiddling. It would have taken less time to just answer the question and I think he was really quite rude. If I didnt really want to buy the thing I was asking about, I would have told him he was rude and left the shop!

Approximate cost: $95

I am so impressed by the customer service of this store. I had to return two items on separate occasions and both times they were great. They are always friendly and helpful, I am a customer for life of this store.

I've pretty much bought every electrical item in my house from here. I've always been given great deals here so why go anywhere else? Great prices, great service and convenient location. Always a pleasure to deal with.

Great customer service by the staff. They answered all my dumb questions and helped me make up my mind on the best product. I thought there was a great variety of products. Definitely would go back again.

Approximate cost: $med-low

I look at their in store special a whirlpool fridge from $1148 drop to $599 in store only. I asked for it the sales guy said its already sold. and keep referring me to other fridge that I do not like. I came few hours later, let my friend ask another guy about the same fridge and its available. but they up-sell in extended warranty. Whirlpool has 2 years but they said only 1 year. keeps pushing me to buy the extended warranty.

the customer service when i bought my computer was very good. it was my first computer and they fully explained every function and offered ongoing help if needed.

A weird place for a Harvey norman's and it doesn't help at all that you have to go into the complex and up 2 escalators to get there - thus looking at it from swanston st is very decieving - one one entrance means you will have to walk a long way back from where ever you are in this place