They did our bathroom and kitchen renovation earlier this year and not only was the job done brilliantly but our bathroom designer has just been awarded NSW Bathroom Designer of the Year and KBQ and KBDi People's choice award, voted by 12,000 people.
Would totally recommend them for their service as well as value for money, you get what you pay for.

My father and I had the kitchen in our Sydney property renovated by Harvey Norman Renovations. From start to finish, the professionalism and quality of the work has been excellent, and we have not been disappointed.

Our kitchen designer Frankie understood exactly what we wanted and she did an excellent job during the planning & design stage of the renovation. She also brought in her own experience and ideas, and raised some great points (things we'd never have thought of!) to ensure that we got the kitchen we were dreaming of.

The office staff were excellent and answered all of the questions we had during the entire project. They were prompt and polite, and I never felt like I was chasing someone for answers. They provided us with an outline of each stage of the renovation, include a timeline of all the trades. Everything was well-planned and well-executed.

The tradesmen were all extremely friendly, polite and prompt, and they all did an excellent job. They each called the day before their scheduled job to confirm their arrival time, and they were happy to answer any questions I had as well.

I think that the best way to know how good a business really is, is to see how they respond to any mistakes or issues that may come up. I noticed during the renovation that there was no tiler listed on the timeline to do the splashback. I called the head office and spoke to them about it, and they got back to me within a day with a tiler organised and ready to go. No excuses for the oversight, they just got on with it and rectified the mistake as quickly as possible!

The entire project was completed on time - it took ten working days altogether - and we were really happy with the overall cost of the renovation.

We've been using the kitchen for about six weeks now, and it's a real pleasure and delight. Everything is perfect, and it makes us so happy every time we walk into the room! I can't stop gushing to everyone about how much I love the new kitchen (it's a shame I don't live there - my dad gets to enjoy it much more than me!)

I would definitely recommend Harvey Norman Renovations to anyone looking to renovate their kitchen. We will definitely be going to them again when we renovate our bathroom in the near future.

Approximate cost: $22,000

Renovating a small bathroom in a unit - complete strip out and refit which was promised to take no more than 4 weeks. Well, 15 weeks down the track we're still not done and the plumbing is so poor that use results in flooding my downstairs neighbor and shorting their power. That was after I had to use OFT to help rectify defective floor tiling...

Approximate cost: $23600

We placed a large order for bathroom items when we were renovating. They were helpful in making the sale and we spent over $12k. We told them we were awaiting for the council to provide the construction certificate and we were sourcing a builder and questioned if it would be a problem and we were advised no.

A few months passed we dropped in and asked if they wanted more money, they advised no, they would call us when they are seeking payment. Shortly after that the franchise had a change of owners, and we got a phone call that they have waited long enough for us to collect our stuff and we had to collect it now.

At this point we advised them construction of the house had just started and we could collect small items but will have to hold up with large items until the house reached lockup stage. Meanwhile my wife was heavily pregnant by this point.

Well, talk about try and collect our stuff. The things they demanded we come and collect werent even on order and the floor staff constantly stuffed us around for 3 months as we continually made trips back and forward to collect items we were told were they and once we got their we were told by different staff members they the items had still not come in.

The whole thing got soo rediculous that I treatened that if we come down again to collect something that wasn't there then the whole shop was going to know about it.

In all we made approx 15 trips across Sydney to collect our items.

Fortunatel we collected our last item a few days before the baby was born.

Approximate cost: $12,000