2 reviews about Harvey Norman (White Goods)

verified email - 05 Jun 2011

Service isnt that good, wasnt to impressed.. but thats what you get from people these days.
The products and items themselves are good, but you can get them at every store aha

verified email - 15 May 2010

I am still in shock by the service I received from a sales girl. Enquiring about a Harvey Norman Brand oven that I had done some research on and just wanted to see. I asked what the differences between the oven on show and the oven that only had a price tag of $800 more. She told me they were the same except for the seal. I was confused as the more expensive oven I knew didn't even look the same. I said No there were more differences as I had researched somewhat. She turned her back to me and as she walked away she said "Fine, you know best, or you know more than me" lol I couldnt believe it. I tried to get to speak to the white goods manager but he was off that day. Spoke to someone else who showed me the brochure i had at home again. I asked him to let the sales girl see there were considerable differences between the two and let him know I was NOT HAPPY JAN. Sometimes I wonder if stores really know the damage one person can do to their business. Rightly or wrongly. I will never go into that store again and here I am telling you about my experience. There are so many people I would rather give my hard earned money to that a rude inexperienced sales girl.

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