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42 reviews about Handcrafted Cuisine Catering

26 Mar 2019

Laky prepared a great meal for my 50th birthday. He gives top service and his attention to detail is amazing. Laky helped me to have the hassle and stress free Italian-inspired birthday dinner of my dreams. I cannot recommend him highly enough. Thank you very much Laky.

Thank you Karen

verified email - 12 Mar 2019

Laky was very helpful in suggesting a menu for my son’s 21st Birthday. He contacted me via phone immediately after my email and was very prompt in replying to my messages after that. Food was lovely & fresh and delivered when I requested. Very happy!

Thank you, Deb, It was a pleasure to cater you.

11 Feb 2019

Attention to detail and quality of both service and food was exceptional. Laky was easy to deal with in every way, and everyone commented on how fabulous the food was! 16 people for a buffet style service. Highly recommended!

verified email - 24 Jan 2019

Hello Laki,

Thank you for providing the catering for our get together on Saturday - everything was received in good time & very delicious.

I appreciate your attentive service.

Warmly,

Renae

07 Jan 2019

Very highly recommended !

Laky cooked and organised our 10th year anniversay and it was simply magic, the food was amazing with some very fine French dishes, the atmosphere was romantic and just perfect, and Laky was awesome.

Thanks again to make this very special night for us so memorable.

Thank You, Thibaut and Michael

verified email - 12 Dec 2018

I purchased through the groupon app for a low key alternative for my backyard picnic wedding.
I had to text multiple times to get the correct email address sent.

I then had multiple questions regarding the menu because I wanted to be sure it was what we were wanting but he refused to answer them until it was paid for and confirmed.

The bread was literally stale. The tuna was tinned tuna that had not been drained, the brine was dripping from the wraps. The vegetarian option was not included at all.

When I posted a review on his Facebook page he told me that since I ordered through Groupon I may as well have been a charity case and I should have been grateful and I got what I paid for. He also told me that he would have replied to my emails if I had asked less questions.

After a very uncomfortable and passive aggressive email from him he then deleted reviews from his Facebook page.

I was never after 5* catering. Which is why I chose this company. It seemed very backyard low key friendly. However the food was inedible to 95% of the people at the event and after circulating the emails everyone is in agreeance.

Approximate cost: $300

Firstly may I apologize for the issues this lady had.
Secondly please read the email correspondence with this lady which will prove that there are more issues with this lady than what she is claiming and complaining. The emails are at the bottom.
She apparently bought the food which was only $249 for 30 people, not $300.00 as she said. Then this lady sent me a text asking for the menu and how many pieces each will have (Did not mention a wedding catering and we will never encourage people to order Groupon platters for a wedding, however). Since it was a busy time for us I did not send a reply back immediately to her but when she was annoyed and sent me the second text I apologized and asked her to send the email address so I can send all the details to her, she then asked why I need the email address so I explained that to send details of the menu and all the information it will be easy to send via email than text. I DO HAVE ALL EMAIL CORRESPONDENCE OF THE EMAILS WHICH I HAVE COPIED TO THIS) I sent all the details and then she sent 2 or more emails asking all sort of questions and in fact she felt she was bothering me and sent an apology also stating that she needs to go for as she wrote in the email her next rounds of chemo start and she is going crazy. However, I was sorry for the lady and sent an email confirming all that she wanted. The day she sent another email confirming and they came to collect and the people who came to collect were so amazed to see the food so nice and praised so much. That was the end until she started attacking us and criticizing facebook. I then wrote to her saying that I did not know this was a wedding and usually people spend more than $250 to feed 30 guests, in fact, it will be a couple of thousand $. I replied to her also stating that If I knew this was for a wedding function and if you had any hardship I would be more than happy to donate food free of charge;
_____________________________________________________________
EMAIL TRAIL
Just confirming pick up of this order by my mother tomorrow after 2pm?
And if I could get the address again that would be amazing. Thank you.

On Wed, 14 Nov 2018 at 18:48, Riddle Dal <[email protected]> wrote:
No worries! I completely understand!

Thanks so much for your patience with me! It all sounds amazing let delicious and we look forward to it and thank you so much for your assistance!

On Wed, 14 Nov 2018 at 17:49, handcrafted cusine <[email protected]> wrote:
Oh Iam sorry, then it will be 30 each

_______________________
On 2018-11-14 17:42, Riddle Dal wrote:

Sorry to be a bother again, but the groupon we purchased was for the 30 people, is that 10 of each still or is that meant to be 30 for the 30 person groupon?

And of course! We understand how crazy it can be with the Christmas season! I ran a busy that relied on the holiday season and it was always insane from October til Feb!

Is it possible to arrange to have to pickendup approximately 4pm instead? I'm sorry to be more of a bother but trying to communicate and liaise with people all over the country to sort this out has been a nightmare as I'm sure you can understand and trying to organise people to do stuff for me is driving me to distraction.
_______________________________________________________
On Wed, 14 Nov 2018 at 17:29, handcrafted cusine <[email protected]> wrote:
Dear Dal

Sorry I was meant to send you a reply but today it was hectic, due to Christmas season.

Yes we will have the food read for you to pick around 2pm

________________________________________________
On 2018-11-14 17:22, Riddle Dal wrote:

Hi, I don't mean to be a bother but just making sure I haven't missed the email with the attachment with the menu stuff attached I've been requesting? Thanks heaps in advance and sorry to nag so much for the last week or so! It's just getting so close and I have until the end of this week to finalise everything as my next rounds of chemo start.
Thanks!

On Wed, 14 Nov 2018 at 09:21, Riddle Dal <[email protected]> wrote:
No worries! Thanks!

On Wed, 14 Nov 2018 at 09:18, handcrafted cusine <[email protected]> wrote:
Hi

Just that I wanted your email so I can send the details you have asked in regards to the menu rather than texting

______________________________________________________
On 2018-11-14 09:15, Riddle Dal wrote:

Hi! It's Dal Riddle, we have been texting!
Thanks!

On Wed, 7 Nov 2018 at 09:12, handcrafted cusine <[email protected]> wrote:
Thanks received

28 Nov 2018

Top quality food and service, the experience was great and would highly recommend. We had dinner for 7, and it was very special. Thanks

verified email - 18 Nov 2018

I wanted to say thank you so very much for the wonderful food for our party today.

Your service, delivery option, communication are fantastic.. then the food arrived and the guests were blown away!! 

Taste, variety, freshness, presentation, quality and portions... above and beyond all expectations.

Congratulations on a great service... I am recommending you to everyone I know for their events 

Thank you Melanie, It was a pleasure to cater your function, Regards, Laky,handcrafted cuisine

verified email - 15 Nov 2018

The business was professional, on time and great food. I would reccomend and intend to use this business again.

Approximate cost: $180

19 Oct 2018

We had the best experience using Handcrafted cusine for our function . Laky was so helpful and delivered everything he promised. The food was delicious and there was plenty of it.
I would highly recommend Handcrafted cusine.

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