Provided them with all required paperwork to do my business tax return & was told that everything was good & that I would be receiving a refund soon. Nothing was completed & I'm so glad I kept my original copies of everything. It was my first business return & I was naive (no excuse, i know). I was told not to worry & it was all under control. It's such a shame because this person was great to work with & I thought they were very good at customer service.