My initial visit went very well. The female dentist was professional and kind. She replaced an old amalgam filling. She said if I felt any discomfort I should return and she would smooth the tooth surface for me. I did need to return, but my dentist was unavailable. As I was due to travel, and could not delay, I was seen by a young male dentist who was the rudest, most abusive dentist I have ever encountered. He was of the opinion that the tooth should have been replaced by an Implant, and I said this was never offered. He said that was because I was a voucher patient. As I have top extras cover, this was incomprehensible to me. He voiced this opinion in the reception area, I assume to cause me mamimum humiliation. My best guess is that he doesn't like older people. I did complain, got a half hearted apology by phone from some other male person. Never going back.
I saw Dr. Calum today- he was incredibly knowledgable and kind, and really understood what I needed. The team were very accommodating and made me feel comfortable, and the kids had fun too. A great experience! I will definitely be back.
“I'd been putting off going back to the dentist for ages because I had several”…
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