Terrible delivery, communication and customer service at Moorabbin Store.

Our delivery order got pushed back 3 times,very likely rediverted to other customers!!
and the response that we got every time was 'the stock will be in the DC tomorrow, then we will arrange the delivery' then when I called to follow up a few days later, no delivery was organised.
I was patient to wait and let go of the first 2 mistakes that were made by the store staff and lack of communication, the 3rd time was the last straw!
The delivery of the remaining furniture was booked to deliver on certain date, and when the delivery arrived, there was stock missing. I called the store again, and I spoke to the same person who organised the delivery; he said that there is currently no stock. Although, I spoke to him a few days earlier to confirm there was stock for Delivery. So how could the no stock situation happen?? That means that our order must have been delivered to another customer.
I would not recommend this service to anyone! Unless you're willing to wait for your furniture in unlimited timeline.

11 months it took for us to have a coffee table delivered, we were quoted 1 month. The Coffee table is fine, its what we paid for. But it took us 11 months to receive it. We called monthly, after the first couple of months it was like they had forgotten us completely. Towards the end we were offered free delivery, then a couple months after that they offered us some store credit, which was never provided.

The furniture isn't that bad, it would have been better 11 months earlier.