Purchased 3x9m Wedding Outdoor Gazebo Marquee Tent Canopy White it was not as described or shown. They clearly state that product is double sided zipper not a zipper anywhere on the product. Rather has Velcro strips which does not hold wall panels together. There is no way that this product will protect your guest from rain.

My rating is based on postage charges - $66 for a box that Australia Post shows would cost $15.

I bought a shower screen from FactoryFast consisting of 3 cartons. The first 2 cartons were delivered after 2 WEEKS, the last carton NEVER ARRIVED. The replacement was NOT EVEN arrived after 1 WEEK they resent it. This company is beyond amazing, the Customer Service was not even helping. DON'T BUY FROM THEM.

Approximate cost: $650

this site is a sham.
when you order it gives an ETA of 3 days.
when you get a notice it has shipped and you go to trace it has not been scanned by a courier.
when you call you get a well trained deceiver.
you are directed to the fine print T& C's which says delays can be 11-15 working days.
When you query why they put 3 days as the ETA when they know it will be more, they then claim the courier has it and it is held up.
When you call the courier and wait on hold for 45 mins to talk to someone there, they say it has never been collected and scanned.
when you call factory fast again to cancel shipment, they will not cancel as they say it has 11-15 days to ship. when you call again after 15 days still not received or scanned by courier, they refuse to refund.
after you report to your back to stop card as fraud a refund is issued, and low and behold a month later the item is still delivered to you.
then factory fast asks you to arrange it's return at your own expense, when you say no, they then arrange to pick it up at their expense.
the rude arrogant deceiver, lied on every point and knew it had never been shipped from the start.

Avoid this company like the plague! Ordered a bed frame only to receive it with missing parts. After weeks of asking for the replacement parts to be dispatched with no luck, we finally then turned around and asked them to arrange a return for a full refund. We politely asked them to provide us with packaging as we threw the packaging out since it was bin collection day the weekend we moved into our new home. Little did we know, we were in for the run around - this company has been nothing but troubles to deal with, and have been highly unprofessional in their correspondence. If you're planning to shop here, think twice. We should've spent a little bit extra and purchased from a more reputable online retailer. Their online reviews clearly show their lack of service, and they have been doing this for YEARS - look at Whirlpool threads, too. Their actions are nothing but shady. If you're getting a great bargain, think again, as if you have a problem, good luck having it remedied.

Approximate cost: $500

Orders go unfilled for many weeks and refunds take forever - if you can get one. Customer service is negligible verging on nonexistent, and they use couriers please as their delivery partner. If you like waiting around for a very long time for nothing to arrive, having been charged at the point you placed the order, and if you like a carefree attitude to dealing with you during the process then these are your guys. For everyone else choose literally anyone else.

Approximate cost: $105

I would not recommend ordering from Factory Fast.

We ordered a dog bed and they sent one a few sizes too small. We emailed with photos showing incorrect measurements / size of bed and it took a lot of work to get a refund and they even offered 50% refund if we accepted the incorrect size which wouldn't even fit our dog. They wouldn't send the correct size even when we said pick up the old one and send the correct one.

The customer service experience was very unprofessional and slow. It is not worth ordering from these guys.

great fast service. got a go cart for my grandson he love it and I could not be happier and great value thank you

Approximate cost: $120

Ordered a Martial arts leg stretcher. It arrived faulty where it jumped cogs. A warranty claim via their dodgy online forms received absolute no response now 4 weeks later. Today I lodged another ticket with a Fair Trading notification. Will see where it goes from here. Really bad company. Avoid.

Approximate cost: $200

I haven't had the same experience's as the other people have had. But I do find them boring, in the way of the item's. There is not much to offer . Variety is limted. SoldSmart are the worst of them all.

Approximate cost: $100.00