This place is a little hard to find, it's up some stairs on level one right near Jam Factory. Phone service when booking left a lot to be desired, it nearly put me off the place but don't let it! They have top quality machines here and I had some very professional, successful service done here. The machine they use has a cooling system so it is much less painful. The girl who did my treatment was very skilled, personable yet professional. Well worth it for any laser tments. She seems to know her stuff with skin care too although I never got around to having a facial.