1 review about Exhaust Plus Prospect

verified email - 04 Jan 2013

My muffler fell off my car, it was rusted out and finally just fell off. I emailed Exhaust Plus Prospect that night and at 7:30 the next morning I received a call from Daryl (exhaust fixing super person!) who listened to exactly what the problem was and gave me a quote. I said I would organise money and call him back. At 1pm I called him, he said to bring my car in at 4pm, then he ordered the muffler I needed from the warehouse. When I got there the muffler had arrived and they were able to start on my car right away. I went to the shops with a friend and returned to pick up my car a little less than an hour later.

I am back on the road again only the day after my muffler fell off.

Pros - I appreciated that Daryl listened to me on the phone and was professional enough to ask the right questions so he could understand what happened and what was needed to fix it. I am very impressed with how quickly they could fit me in and with how friendly they are, I felt very much like their most welcome customer.

Cons - The end price was a bit above the original quote, but my car is old (1987) and the entire undercarriage is quite rusted and probably gave them extra work and probably needed all the rubber hangers etc., replaced.

All in all I am very happy with the end result and will be taking my car back there to get a fuel pump replaced and when the brakes need doing I will take the car there as well.

Approximate cost: $270

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