Doorite Screens Pty Ltd

4.9
based on 57 reviews

Customer Approved
“We make customer
service a priority”

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57 reviews about Doorite Screens Pty Ltd

verified email - 01 Jan 2017

Jenny at Doorite was very helpful and resolved the colour matching queries we had. Both the door and side panel have now been restored and reinstalled. Our front-entrance now looks lovely and we're happy with the outcome.

Approximate cost: $1330

View all 4 comments

To David, yes there was a scratch which with our quality control decided to get powderocated until you were happy. We are very disappointed that after 6 months has gone by, you did not contact us to make us aware that you were now unhappy. We are proud of our designs and our facebook comment was how the design was inspired and not a joke, out of respect we have removed the photo of your door.

To David, following up on your other comment, Doorite was on Christmas holidays, I received a text from womo alerting me of the review that was posted, I was unable to access the work computer due to my holiday but was able to access Doorite's Facebook page from my phone, to remove the photo as I did not want you to feel upset about the photo or comment on our door design.

davidv12 13 Jan 2017

To Doorite: six months did not pass without comment or complaint. I spoke to Michael (on the phone) immediately after the door was refitted for the second time to let him know the door colour was not a match to the side panel. However a week passed and I was only contacted by Doorite to demand payment. During this phone call we were clear that we were still not happy with the mis-matched paint. I was assured that Doorite would fix this problem: my mistake was to pay for the work before it was complete because that was the last we heard from you.

verified email - 18 Nov 2016

Thank you for the great service you have provided in the installation of my Doorite Security Doors. I'm absolutely thrilled with them.
Sincerely Heather

verified email - 15 Nov 2016

Many thanks for everything, the sales, quality of doors, fitting by Wayne, you name it, we're really happy, they've dressed up and secured our home nicely. We'd recommend you for sure.

Best regards,
Ron

verified email - 12 Nov 2016

I had a couple of quotes done and the girl who came out was on time, talked me through all my options and provided me a quote on the spot. I went with a steel frame canterbury door for my Victorian terrace house and a single window screen in the same steel mesh.
The guy who came out to check measure called me within a few days of me placing the order, and within a few weeks my door/flyscreen was ready. I had to initally change one thing before they started to manufacture the flyscreen and this was also no problem. Wayne came out to install my goods and was on time, friendly, and quick and cleaned up after themselves. Very happy with the quality of good, installation and service and would recommend to anyone.

Thank you for your wonderful review Alicia, So Glad you are happy with the security door Kind Regards from the Doorite Team.

10 Oct 2016

Just had a steel porch enclosure installed and we are rapt with the end result. It really looks amazing and the workmanship is of a very high standard.

I visited the showroom to see the doors in person before I made my final decision. The staff were very helpful and offered practical advice in relation to materials, design choice, etc.

And good value for money.

Overall, it was a simple process for me and our job was handled with the utmost professionalism.

Job took around 5 weeks.

Would definitely recommend without any hesitation.

Approximate cost: $2300

Thank you for your fantastic review Suzanne, so glad you are happy with your new enclosure ! Best Regards from the Doorite Team

verified email - 26 Jul 2016

Thankfully a friend recommended Doorite Screens to us. Andy listened to our requests and was very thorough recording our requirements. Wayne was fastidious with the measurements on our 80 year old house and double checked his templates and any queries he had with us. Very professional service and we are so pleased with the quality of the finished product.

verified email - 13 Jul 2016

Thank you for your professional level of customer service from start to finish. We love our new screen door! It is solid, well built and looks great. All staff were a pleasure to deal with.

verified email - 29 Jun 2016

We had two doors installed for our weatherboard home. Good service and good value.
Thanks Romy and the team at doorite.

Thank you for your lovely review : ) Kind Regards Romy

19 Jun 2016

Thank you guys for doing such a wonderful job. I really appreciated your professional and thorough service throughout the whole process. My door looks fantastic and works beautifully. Would happily recommend your company to everyone.

Thank you for the fantastic review, So glad your loving the new door : )

verified email - 27 Apr 2016

The door measurement taken by Andy was accurate and Dave did a good, clean job with the fitting and installation yesterday - the timing of which suited me well.

The new Screen Door looks very nice in appearance and I am glad I used Doorite to do the job.

Thank you Ellen for the lovely review !

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