Very happy with the two reels I have purchased. Both arrived interstate in 2 days and were shipped with in hours, impressive.
The brass fittings and finish of the units are quality, even a masonry drill bit was supplied.
Bunnings and masters should have a hard look at themselves for not selling delrico
Purchased our second reel, this time 28m, 1st reel is 5 years old, an excellent reel.
Fast postage, & excellent service from Delrico.
You may pay a bit more, with years of use with no problems cost is well worth the extra, our experience from the first reel.
A highly recommended product from a highly recommended company.
Approximate cost: $165
Thanks for your cracka of a review David. much appreciated. Regards Steve
Very good hose reel, easy to set up and use. Has been reliable and sturdy for the past 8 years. Highly recommend and now I have returned to buy two more new models.
Very happy with the convenience of the Delrico retractable hose, particularly the strength and quality of the supplied fittings. After sales service, though seldom needed, was always very satisfactory.
Thanks Michael for leaving your positive review. Always appreciated. Thanks Steve
Great service and help from a family business. A quality product that has lasted a good 8 years. Great value! The new product looks even easier to use.
Many thanks for taking the time to leave a review Mike. Much appreciated. Regards
Steve
Delrico's customer service is outstanding! When I unpacked my hose reel one of the side covers was missing so I emailed a photo of the problem to them. In less than 10 minutes from sending the email, Kate from Delrico rang and apologised profusely promising to send out the part immediately. She also checked that I'd be able to clip it on myself. Two days later I received the part with a complimentary pair of Delrico gardening gloves for the inconvenience caused. Thank you Kate & Delrico for fantastic customer service!
Many thanks for your review Peter. We pride ourselves on customer service and product quality. In saying that our QC guys have been knuckle rapped for letting that reel go through to the keeper without a cover. Regards Steve
Good product good service. I have a hose reel and very happy with the quality of the hose and now bought a smaller model for my daughter. My husband and I also bought a branch pruner for those hard to reach branches.
Approximate cost: $190
Thanks Yasmine. Good to see another happy customer through our doors. You are always welcome. Regards Steve
Fantastic all round. Excellent quality hoses. First one I bought has lasted 12 years and still going!. Very helpful. Wouldnt buy any other hose reel.
Thanks Rod, great to see a loyal customer back again. Cheers Steve
I bought a Delrico over 8 years ago and it has served me well. I have just replaced it as the sunlight and general weather condition had deteriorated parts which can not be replaced due to changes in the design of the newer models. P.S. My partner is VERY pleased.
Thanks for your review Peter, appreciated!
Cheers
Steve
Thorough knowledge of their product.
Clean and easy showroom
Good products
Great value for money
Wise information
Thanks Michael for taking the time to leave a positive review!
Regards
Steve
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Thank you for your kind words. We pride ourselves on customer service and products of the highest quality! Regards Steve