Being an ex-tradie and having a great teacher way back in the 1970's on customer relations. I have on two occasions required the services of Crossinghams Plumbing. I am sure the tradesmen were taught by my old boss. Having just moved from the big smoke in Victoria to the Hunter Valley area, I find it refreshing and amazing how good the service is from Crossinghams. Both times polite, help full genuine tradesmen. Phone call from management to tell me about a short delay in arrival time. Brilliant guys keep up the great work attitude. BrianC Old Bar