15 reviews about Costco Wholesale Australia

verified email - 20 Nov 2012

As other reviewers have mentioned, it's perfect for hosting parties or events because you can bulk buy and it's definitely cheaper than most supermarkets. Sometimes they have a lot of taste testing like chips, dips, nuts and fruit which is great, keeps the kids entertained. However I think the staff could be a little friendlier. Keep in mind it can get extremely packed in Costco so the staff can appear to be a little stressed out. I only come here maybe once a month, because the crowds can be a bit too much.

lucy91 30 Nov 2012

Taste testing is the best!

Iloveshopping 09 May 2013

love the taste testing ! kids love it too

verified email - 21 Sep 2012

Have been to Costco many times now, its great when your entertaining or having Kids parties. Buying in bulk really helps.
I love the store layout, its great you can get around with your trolley, if you go early its better as not too busy.

Lots of variety on the floor, good selection of books and love the vegies/fruit/meat and breads.

The selection of cakes is great, so much to choose to from and the servings are huge. We always buy the cakes when i have people coming over. Their fresh and really tasty.

We find the service not that great, Have asked Staff members on the floor many times to help us find stock and they have no idea, on 2 different ocassions the staff member never returned to us to help us. This is really annoying and really sad that they don't know their stock.

I have been trying to find the Carmens round bars to no avail as staff just did not know what they were. So i ended up getting in contact with Carmens head office to find out that Costco dont sell them anymore. Which is more time and effort for me and my kids love these bars.

However the Sales people of the registers are lovely and smiley.

Also found some Staff have trouble speaking English.

My recent favourite product is the Mozzarella sticks yum
i hope they dont discontinue these we love them

When my friends hear Im going to Costco they give me their list too so i stock up for everyone.

Its great, though better service would be helpful.

Approximate cost: $300.00

lucy91 08 Nov 2012

Agree there's a lack of service, but the store is massive, you can find just about anything

verified email - 21 Sep 2012

Shocking experience as a first time user at Costco membership warehouse.

A $60 membership card for 1 year allows you to purchase goods.
The warehouse is divided into aisles which is unmarked so you'd be spending time looking for groceries. Though there are a few staff around with highlighted vests to ask.

Generally, the prices are more expensive, but the products your buying is in bulk. Also most items are USA products.

If you dont like products that you have bought, you have a guaranteed refundable purchase that is IF you are still an existing member. - (which I find really amazing that I could buy all my electronics and still refund it after months of purchase.)

Great food, American sized pizza's for 3$ or wholes for 15$, bottomless drinks and hotdogs!

Great customer service, I had a few workers helping me out with my TV, very friendly, respectful and professional.

Great experience, give it a go!

Approximate cost: $200$

PoornaY 21 Sep 2012

I have been to Costco a few times. as you said - the products are good and service is nice but the warehouse is cluttered with unmarked aisles and every time i go there i still get lost to find the product i'm after...

benchiees 27 Sep 2012

True, massive aisle signs with clear headings or even a store map every couple of aisles would really really help! But still love the range of multicultural products they have as well as products from closer to home :)

verified email - 01 Sep 2012

You have to know what the prices are of the grocery items as not everything is cheaper,but most are.You buy most products in packs, 2's and 3's etc/or bulk.
You do have to be a member,at a cost of $60 general or $50 for a business,so it is has to be factored in when you take into account what you would buy over a year.
Generally though it is well worth it. You get a lot of good quality USA made products.I didnt find the fruit and veges worth it though, price or quality.
Great experience. Although compared to the USA stores our prices are MUCH higher.More competition over there and the shipping costs add to our more expensive prices.

verified email - 15 May 2012

It is a huge warehouse but the aisles are unmarked so you have to walk around to find what you want if you're going for the first time. Some of the prices are not that cheap but I got a few bargains in the fresh produce, frozen fruit & food, and bought a 8-piece stainless steel bowl set with lids for only $32.99 as I couldn't resist it. You have to be a member ($60) if you wish to shop here.

Approximate cost: $110

lisant 16 May 2012

This review makes me want to go there one day.

lucy91 08 Nov 2012

It's like a maze inside

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