I was referred to this children's specialist by our GP for several issues my son had going on. The referral was written out for one of the issues but my GP assured me the pediatrician would discuss any other concerns with me at the appointment. This was not the case. The doctor we saw within this practice told me a referral covers only 1 issue, and that I would have to go back to the GP to get a referral for anything else I wanted to discuss. I then had to go back to the GP to get 2 more referrals written out. On my first visit at Complete Children's Health in Moonee Ponds, I had my son with me, who is 4, and he was not weighed, measured, his eyes or ears weren't looked at, he didn't wasn't even spoken to by the doctor. It felt as if the appointment was simply for me to sit down and have a chat. I then arranged a follow up appointment with the same Doctor that we saw previously to get the results from my sons testing that was done at the Royal Children's hospital, and to discuss the other 2 issues that I now had a referral for, only to find out upon arrival that I had only been allotted a 10 minute appointment and that there was no time to discuss the other issues. The answer to the test results? All clear. I drove 40 minutes and paid over 200 dollars for 2 words that could have been given to me over the phone. I understand the need for security, but they could have asked me anything. Address, phone number, date of birth, etc. to confirm my identity. Thus saving me a small fortune and almost 2 hours of driving time. I decided not to make a third appointment with them, that I would look closer to home for a service that I was happier with, but after continual phone calls and text from Complete Children's Health reminding me that I needed to make an appointment, they finally took the liberty (without my consent) to send me an appointment in the mail with a warning that if I did not cancel within a certain timeframe that I would incur a 50 dollar penalty. So if we were on holiday for 2 weeks when the letter arrived, I would have been charged a fee for missing an appointment that I did not make or even agree to? I brought this up over the phone when I called but no apologies, just excuses. I would NEVER go there again, even if it meant driving 3 hours out of my way to go elsewhere. I do not recommend Complete Children's Health, especially if you want a doctor that will actually look at your child. 2 visits and 400 dollars and they didn't spend one minute looking at my child. Talking to a shrink would be FAR CHEAPER than visiting here and chatting with the Doctor.

Approximate cost: $200.00