5 reviews about Chatswood Toyota

verified email - 12 Sep 2017

Cannot recommend this dealership. We purchased in September 2016 a new vehicle. Comprehensive insurance taken out through toyota. A month later this is cancelled because we didn't pay for the policy when in fact payment details had been given over the phone. They said they tried calling but they didn't. They also had our email address but no attempt to contact this way either. So the policy was cancelled and we continued to drive a $50,000+ vehicle for 11 months with no insurance. We were lucky not to have had an accident or needed to make a claim. Absolutely appalling after sales service. Avoid at all costs.

Approximate cost: $5000

07 Jul 2017

Purchased my Kluger from Chatswood Toyota. Great dealership. Very pleasant staff and fantastic facility. The capped price service is brilliant as well. Well done Chatswood Toyota

verified email - 30 Oct 2016

I bought a car from these guys. Between paying for the car and picking it up the car sustained minor scrapes and windscreen chips. The power steering pump needed replacing and they told us to go to a local depot. Turns out the recent service the signed off on hadn't been done either. Wasn't even worth the risk taking the car back there to maintain the warranty.

25 Oct 2016

As a first time buyer of a new car I can't speak highly enough of the team at Chatswood Toyota. Sorting through the various options was exciting and made very simple by Alex and Anthony. Gavin in Finance was very professional and structured a great loan and Insurance package for me. I can't speak highly enough of my experience. My new Hi Lux is just awesome. Thanks everybody at Chatswood Toyota.

verified email - 07 Jan 2010

Excellent service, no pressure, just good information. I requested to have the new car put up on a high jack so I could see underneath the car and Toyota obliged with no hesitation.

Approximate cost: $34,000

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