6 reviews about Carville Dry Cleaners

verified email - 11 Jul 2022

Very reliable and efficient work by the lovely lady,

Approximate cost: $35

26 Apr 2019

The guys got a stain out of my favorite jacket that another company said could not be removed. I will be back.

Anonymous
19 Feb 2017

Hadn't been here in ages but loving the new owners. Reliable, honest, super clean and friendly service. Will definately be back!

verified email - 24 Dec 2016

Worst dry cleaner ever. Not only did they ripped my $1500 Balmain pants that I bought in Paris, they didn't even admit fault and claimed that I cut them!!! Then I saw a big discoloured patch on the front... this time he couldn't deny responsibility and said they would re-clean them for me. But the pants are already damaged... they would only get worse!!!! I guess I should have done my research first.

verified email - 17 Sep 2016

Terrible terrible service. My clothes were still dirty when picking them up. They stole my money and spat in my face

verified email - 27 Aug 2013

Carville Dry Cleaners aren't cheap in terms of standard dry-cleaning prices. They do have deals for getting multiple items cleaned, and it is very convenient, so I occasionally go if I have a large amount that needs to be dry-cleaned.

The last time I went however, I was told that one of my items was not eligible for the deal, though I was told the day before that it was. I really dislike inconsistent service or being told one thing by staff and another by a different member on a different day, so I wasn't pleased by that at all. However, they did honour what the first member said, so I appreciated that. What annoyed me further was they said that there was no guarantee they would be able to get the stain out of the clothing, when it wasn't an oil-based stain, just a bit of dirt. If I wanted my clothing to come out the same as it had gone in, I wouldn't have bothered going to the dry cleaner at all, what's the point of getting something cleaned if you can't guarantee that it's going to come out cleaner than it went in?

Overall, I'm pretty disappointed given the cost and service of this place. They are somewhat redeemed by the fact that if you drop your clothes off before 10, you can get them back before the end of business day.

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