Captivate Plumbing

2.3
based on 6 reviews

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6 reviews about Captivate Plumbing

verified email - 12 Apr 2024

Absolutely deceiving

Jake will be seeing me in small claims after tricking me to believe he needed to do this massive amount of work and getting me to sign a quote for $1190 change a broken tap. He then took 20 mins and demanded the payment. All his google reviews are bought.

Approximate cost: $1190

verified email - 24 Feb 2024

Rip off agents buyer beware

I had a 2 taps replaced in the laundry ( washing machine inlet taps). When I looked online the best quality ones were only 60 bucks each, however these guys charged me almost $700 bucks for product and install. What a complete rip off.

Approximate cost: $700

verified email - 07 Nov 2023

We had a terrible experience with this company, stay away from them. They charged us an insane amount to unblock our toilet. The guy who came took a lot of time packing up so that he could charge us more for the extra time he apparently spent. We ended up paying him $900 which is insane. We sent an official complaint and didn’t get anywhere. Stay away from this company.

Approximate cost: $900

verified email - 11 Jul 2023

I had high hopes for Captivate Plumbing, but my experience was nothing short of a disaster. While their initial response seemed positive, they quickly revealed their true colors when they quoted exorbitant prices for the repairs of more than $6k. Their outrageous pricing is an absolute robbery! What's worse is the way they treated me as a customer, which I can only describe as disgraceful. Avoid Captivate Plumbing if you value your time, money, and sanity! Find a reliable and trustworthy plumber elsewhere—don't fall victim to their shameful practices!

Approximate cost: $6000

23 Jun 2023

We have used twice , Jake very efficient, kept us informed what he has done, and importantly on time

16 Sep 2020

We had Jake from Captivate Plumbing came out promptly to fix a blocked toilet. He was very efficient,friendly and diagnosed and fixed the problem in a professional and timely manner. We would highly recommend Captivate Plumbing for prompt service and reasonable pricing.

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