4 reviews about Bunnings Warehouse

Anonymous
verified email - 30 Sep 2020

What happened to the super friendly service at Port Macquarie. In the past, the staff can’t do enough to help you but today was quite the opposite. My neighbour and I were there, lined up at the cash register with 4 bags of bark chips in a trolley. The staff member said that she was closing, fair enough we thought. So we then pushed the heavy trolley to the next cash register. We then observed that she didn’t close and in fact, served the next 4 customers. We thought that was very rude. After paying for the bark chips, we asked for assistance to the car. Normally staff are happy to help but this male staff member was clearly annoyed and was sarcastic. He said, why is everyone shopping at Bunnings in the school holidays. He made us feel uncomfortable. Bring back the lovely staff, that make you feel welcome.

verified email - 18 Jan 2013

What has happened to the service at Bunnings? I am greeted with a welcome at the door and seen off with a smile at the end but I'm left to my own devices for the rest of the time. Forget it if you have any questions. It is too hard to find staff. I remember the days when the place was overflowing with staff. All friendly trying to help but now I think they must have a staff member at two spots in the store....at each end, because I find it hard to find any one in between. Now don't get me started on the plants. Can't count how many times I have gone in to buy seedlings only to find them dead or dying. You really need to get there the day they arrive. It appear to me that the management need to employ more staff so that the present staff are not stretched and stressed so much. I know the staff do their best under the circumstances but I'm loosing interest in Bunnings and turning elsewhere.

verified email - 12 Apr 2010

Great shopping environment and have just about everything you would need or want, and what they don't have that you want they will order in for you at their special orders desk. I love going there even if I'm not buying something, just to look around and check out all the the stuff they have there and see if there's anything I can add to my want list for christmas or birthday or even father's day if I'm lucky.

Approximate cost: $unlimited

verified email - 05 May 2009

we are renovating our home and find ourselves constantly at Bunnings each and every weekend!!! Products are always available, and we usually come out with more then we went in for.

Approximate cost: $varies each week

RobboR 13 Aug 2009

EVERYTHING MAY BE GOOD AS A CUSTOMER JUST DON”T TRY TO GET A JOB THERE!!!!!!!!

On 16 July 2009 I visited the Bunnings Warehouse, Lake Road, Port Macquarie NSW to enquire about an advertised position of Department Manager.

The obvious place to enquire was the Service Desk where I was met with smiles and offers of help, that was until I advised the young lady that I wanted details about the advertised position.

Her response caught me completely, and what’s more the smile and helpfulness rapidly disappeared. “Why would you want that job, it is just soooooooo stressful”.

So the job is stressful is it? What a wonderful representation of the company that pays her wages. If the job is sooooo stressful then why are you still there?

By her own admission she stated that jobs at Bunnings are obviously soooooooo stressful!!! Where is her loyalty to her company? I am pleased she works for Bunnings because if she was my employee and spoke to a customer in that tone she would be dismissed instantly.

What a wonderful introduction to the world according to Bunnings.

It was an absolutely wonderful PR exercise, well done Bunnings.

I was eventually referred to another young lady who I was informed was a Department Manager. Once again I was greeted with smiles and offering all the appearances of wanting to assist. That was until I explained the reason of my visit.

Her tone changed completely also, and so began what I considered to be an interrogation that would have done the Gestapo proud.

She tried to intimidate me by describing how much was involved in the position and how I would have to fit into the Bunnings “team”. Really, I would have to fit into the team irrespective of my qualifications. It really was beginning to sound like an adult version of MacDonalds. The exception being they are taking to adults not some pimply faced 15 year old kid. (No offence intended to all pimply faced kids).

The interrogation continued by being asked if I was a local, well it was obvious that I wasn’t however I did explain that I owned a house and other real estate in the town and I intended to move to Port Macquarie in the near future.

I was then asked as to my qualifications, I advised the young lady of my qualifications and her response was simply, “Well with all your qualifications why don’t you just go back to Sydney and get a job?

Up until that point in time I always considered that every Australian had the right of freedom to live and work where ever they pleased. Apparently not, it appears now that approval has to be sought and approved by some arrogant, self opinionated check-out chick who is employed at Bunnings.

Mine is NOT an isolated case as I have found out. How do you get a job at Bunnings??? Is it jobs for the boys???

To anyone considering seeking employment at Bunnings I wish you well.

I am interested in hearing direct about other Bunnings horror stories.

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