I phoned about my slow running laptop and received friendly and practical over-the-phone advice. Repair rate was very reasonable and they even take the cost of reviewing item off of the repair, essentially costing me nothing to have an expert opinion. I should have called you months ago!

Approximate cost: $49

Overall, I have to express my disapointment for this place. Sure the product range is good and you can get some reasonable deals both instore and online. When I first went in, I casually had a look around trying to decide on a custom built laptop which these guys specialise in. Instead I encountered a pushy sales guy who was more interested in getting my email address so he could pepper me with emails. All I wanted to know was prices and this guy's response was give me your email, I will tell you later. There's a thing called a stock inventory, this guy did not show any initiative to look things up. I might aswell have served myself. I left totally unsatisfied and decided to shop elsewhere. Then came the emails asking, you ready to buy yet. pushing and pushing for sales. I felt harrassed, it was the most unplesant sales experience I've ever had. The emails just kept coming until I said. I no longer am looking to buy anything. This place seems to only care about sales and nothing else.

I have no clue about computers and these guys made my purchase extremely easy. I believe the guy I dealt with was Russell he was so polite and knew what he was talking about.

Approximate cost: $1200