Fantastic experience with customer service, my Nikon Camera stopped working, and now fixed and returned, so promptly, thankyou.

I accidentally ordered the wrong product and needed it returned ASAP. Ratna was extremely helpful and nice in guiding me through the process of the return and order of the right product. The customer service went smooth and quick.

I ordered an Iphone 6 on the 17 Feb 2017 and received package approx 14 days later. The iPhone did not work so at MY expense had to return item, wait a week before getting response of replacing my phone, and then had to wait until 22 March) before a replacement arrived. Not good enough. I find ordering straight from Hong Kong much faster and simpler.

I have just discovered that the flashlight on the "NEW iIPhone6" does not work, neither does the flash for the camera, there is only a small weak flash.

Approximate cost: $509

I had a fantastic experience with Becextech customer service. They connected me to a help desk in less than a minute, which is ridiculous given how even some brick-and-mortar stores take. April immediately apologized for my problem and offered a great reimbursement at literally a second's notice. It blew me away at how just *snap* they got to things and how easy it was. Becextech has become my de-facto place to buy items online and I will not forget this experience

Purchased a few items and noticed they were on sale a few days later. I decided to email and see if they would price match and if I was eligible and they explained that they did not normally do this, but they made a special exception! Oh and, my service rep was very courteous. This shows that Becextech goes out of their way to make sure they can do whatever it takes to resolve issues you may have. I will be purchasing more from them in the future

I am actually very pleased and absolutely satisfied with my purchase. There was the hiccup at the beginning with the card verification but after being given an alternative option my phone was processed within 3 days and shipped to my front door within 2 working days. I will definitely recommend Becex Tech and purchase from them again. I also think that if other buyers feel frustrated about calling the bank for verification, I suggest either hanging in there or asking the customer rep for an alternative. It's all for your security guys!

TERRIBLE! I bought a phone from their website for Christmas and it was a disaster. His phone has been with them since January as it NEVER worked properly and it is now March. i took it into Apple and they said they can't fix it as it doesn't have authentic apple parts and was missing a seal. [redacted inflammatory comment] DO NOT BUY FROM THEM [redacted generalisation]

Approximate cost: $650

Awesome service. The shipping of order was well updated and weren't automated emails so if i did have a problem I could simply reply to the email. I got a good deal as well for the lens. Would definitely recommend and will buy from again!

Brilliant service with unmatched prices. I bought a Sony a7R II 800$ less than the closest price on other sellers. In addition, I ordered a lens which is also a few bucks cheaper. all arrived in 4 days. Everything was in excellent condition. It took a bit of guesswork and internet search to switch the language of the camera to English from what seemed like Chinese, or Japanese.
Nevertheless no serious handicap.
Pleased with the purchase.
Since it was my first purchase from BecexTech asked extensive questions to the customer service and got satisfactory answers before ordering.
Overall, I had a very positive experience and will buy again from them if they keep up the good deals.

Approximate cost: $3500

When contacted re query, fast answer - very full and not automated. First experience shopping with BecexTech - so far so good. Have yet to receive the mobile I have ordered.
Have since received the phone. Very quick shipping. Came within 6 days. Would shop again with this company.