BecexTech Australia

4.1
based on 1116 reviews

Customer Approved
“We make customer
service a priority”

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1116 reviews about BecexTech Australia

verified email - 24 Aug 2017

Took my $1900 last Friday - item on there website no really available - still waiting for my money - week now!!

Approximate cost: $1900

damianm48 28 Sep 2017

Hi Craig. Let me know if you are interested in telling consumer affairs your experience with this company.

verified email - 24 Aug 2017

Unfortunately, I have a very bad experience with BecexTech. I purchased an iPhone6, which was faulty. After 1,5 month I've got a replacement. But the second iPhone is also faulty. In my experience the quality of BecexTech products is very low. Apple Store did an inspection of my iPhone and found that the main parts (like battery, screen, etc.) are not original Apple. I'm very disappointed with the product and customer service. BecexTech refused to give me money refund. As they are based in HK and I get the feeling they don't care about Australian law. The company doesn't have a phone number to contact them, as well as a repair or service center in NSW. I would like to aware everyone from buying any product of this company as I've only had problems when dealing with them.

maryk60 13 Sep 2017

Thank you for your review which has motivated me to take my Mac laptop purchased from them recently supplied with a faulty adapter charger that almost caused electrical damage. I believed I was buying in Australia given the name of the company and would come with an Australian cord. I reported them to Apple but unfortunately, they have no jurisdiction over stores selling Apple products if they are not an authorised seller so if I find that my laptop has non-original parts, I will be taking further action so that others are aware of their terms and conditions which should be stating clearly on their item pages NOT based in Australia!

Tatiana 13 Sep 2017

Thank you Maryk for your comment.
I reported about this company everywhere - to Apple, Fair Training and bank. If it will not help, I will report also to police.

damianm48 09 Oct 2017

Hi Tatiana. These predators are based in Jakarta Indonesia. They use dodgy Chinese parts and rip off repairers like the repairer I had to send my phone to in Point Cook. I am currently communicating with the ACCC. I will keep you informed.
The repairer told me that they are reknown for ripping off customers and repairers. I am yet to receive any form of refund (part there of) that I would normally be entitled to in a civilised society.

verified email - 24 Aug 2017

A mate told me about Becextech and I thanked him for it.
Fantastic speed of delivery and communication. Followed through with every promise and I received it within a few days. Best price out there with additional priority courier delivery. A+
I would recommend them to everyone.

23 Aug 2017

I ordered 2 iPhones and was a bit worried initially as I did not hear at all. But on contacting BecexTech, their staff replied within an hour to my emails. My only complaint is that I was not informed of the delivery of my items and had to contact the Couriers to retry delivery the next day. I received the Shipped status email today, 5 days after I received the goods. Otherwise all good.

Approximate cost: $900

verified email - 23 Aug 2017

My 2nd time ordering a Sony phone from BecexTech. I bought a Lumia 930 and I received it in less than 7 days. I had a problem during the order with my credit card but easily solved via mail by customer service. I also received as advertised the free cover but I didn't think it would be the original Nokia one. Thank you I will definitely buy again with you

verified email - 23 Aug 2017

Becextech seem to have appeard out of nowhere, their links didnt work on here so I googled them and sent an email. They responded super quick so I decided to go ahead with a purchase of S7 Edge 32GB. Process was smooth and paid via PayPal. I placed the order on Tuesday afternoon, I got a tracking number on Friday night and had the phone in my hand on Monday night. These guys are super quick and so easy to deal with. Highly recommend them as they are certainly faster and easier to deal with than the rest.

verified email - 18 Aug 2017

Highly recommend. Ordered two 2017 surface pro. Way cheaper than other suppliers' price. Delivery was fast. Super happy with the products. If you were looking for surface definitely get it from here.

Approximate cost: $3560

verified email - 17 Aug 2017

I have stuck with Becextech for more than 5 years as my first place to shop for Tech. The selection and prices have always been one of the best, and their service has always left me satisfied. They have always done their best to address any problems - very few over 5 years- to keep me happy with my purchase. This is why I always return to their site first before shopping anywhere else.

maryk60 13 Sep 2017

If this a true review, why have you only posted one?

verified email - 17 Aug 2017

I recomend this supplier ss they are outstanding when it comes to service, answering questions and delivering goods in short time. Thank You so much.

Approximate cost: $700

17 Aug 2017

I started online shopping not too long ago. I used to doubt the quality of online products. Friends recommended this site and after using it i have to say that they have best selection, price, and most of all customer service. I got a good deal on a Microsoft Surface Pro 4 from Becextech. Their cs staff answered all my questions and made me feel that my decision to purchase from them was the right decision. I totally agree. The Surface Pro 2017 I got works great. Really happy with this website. I have to say that this is the best website for anyone looking for anything computer or gadget related. Highly recommended

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