BecexTech Australia

4.1
based on 1116 reviews

Customer Approved
“We make customer
service a priority”

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1116 reviews about BecexTech Australia

05 Feb 2018

The ordering process wasn't as smooth as I would have liked but after careful consideration, corresponding with the BecexTech staff, I came to the conclusion that they do take Credit Card fraud seriously. Which can only be a good thing. So once that was sorted (albeit two to three days via email only) my order was processed and things happened surprisingly fast after that. The items arrive within two weeks well packaged and in good order.....However, the two items in question; A Xeen 24mm Cine lens and a Xeen 50mm Cine lens, arrived but the 24mm lens "witness marks" were in (ft) and the 50mm lens was in (m). Now this would not bother me to much but since I am building a set I would have liked to have had the option (in the online ordering process) to have specified which measurement system I would prefer. It did not occur to me that they would randomly select the items in the warehouse not taking that into consideration when the Purchase Order came from the same customer. But for the price and delivery time and quality of packaging I would definitely use BecexTech again.

Approximate cost: $4100

verified email - 01 Feb 2018

Great buying experience. Fujifilm X-T2 Camera plus accessories. Quick delivery to Geelong, Victoria. Best price and fantastic customer service via e-mail, that allowed me to purchase more accessories at discount price even after the first order was already dispatched, at no extra cost. Warmest recommendation! Many thanks.

verified email - 31 Jan 2018

The whole experience was horrible! The shop never clearly showed delivery times, and where the products are send from.
After three weeks the camera arrived without the additional items I had the option to "upgrade" my order with. Only the SD card came within some days. The SD card which was never specified during the order turned out to be a model 8 years old and long gone from the open market. The card did not support the full functions of the camera and was therefore useless, and the price of 69 AUD made it a total scam. The support took about a month to finally advise me to send it back. Outcome is yet to be seen.
After an inquiry about the missing items despite the delivery status "delivered to costumer", I was told they were short on stock, and if they should send them now ...
The camera bag, another "upgrade" for 25 AUD turned out to be five times bigger than the camera, leaving it bumping and bouncing in the bag. Not much of a protection for it in my eyes.
And a good final note, the order came without a valid receipt and without an Australian ABN # , so there is no way of reclaiming GST for businesses or tourists.

Approximate cost: $1275

30 Jan 2018

I've had great experience so far, I ordered a new iPhone on the 24th of January and it arrived on the 29th of January which is a great turn around, especially since that included Australia day long weekend. I also emailed BecexTech as I had read a few reviews that gave me concern with the iphone being a genuine apple device. BecexTech responded within a couple hours of me sending the email and addressed my concerns on the reviews very professionally taking responsibility for the reviews as well as alleviating my concerns by confirming that the phone I had ordered was definitely a new genuine apple iPhone. They suggested that I could take it to any apple store and they would be able verify the phone also if I wished. I appreciated the reassurance of the email. Thanks for a great experience so far.

Approximate cost: $1630

verified email - 29 Jan 2018

I bought the Apple MacBook and it was delivered with Non Australian standard power plug. That means the product is not compactible with Australian standard. I really feel that this is a cheating with customers.

Approximate cost: $1700

verified email - 29 Jan 2018

I ordered a iPhone 8 plus and was notified of the shipment process in a timely manner had delivery on a Sunday which was impressive also felt customer service was excellent when I had a question which was answered straight away by Ray very happy with service..

25 Jan 2018

I ordered my new samsung note8 on 16th Jan and it arrived in a week! There are some dodgy mobile phone sellers on the internet but BecexTech is definitely not one of them.

The phone is fantastic and brand new as expected.

Thanks

Approximate cost: $1075

24 Jan 2018

Good company to deal with, great prices, prompt shipping and always on hand to answer concerns.
Will definitely be back.
Thanks Becex Tech.

Best regards
Gavin Hastings

verified email - 24 Jan 2018

Bought a Canon 6D Mark II that came with the Canon 24-105mm f/4L IS II lens. I was amazed with the communication and service from Becextech.com.au. They always responded to my emails promptly and knew what they were doing. I placed the order and received the camera & lens in under a week, shipped from Hong Kong all the way to my doorstep. I would happily recommend Becextech.com.au for any electronics purchase in the future. Also, their prices are unmatchable... as I saved over a thousand AUD from this purchase if I were to buy from a retailer here. Highly recommended!

22 Jan 2018

After dealing with other company for 3 weeks and I still didn't get my Samsung Note 8 even I made a full payment. Total flat up with the service.
However with BecexTech, I even email their customer service to check the stock availability before I placed my order, they gave me their answer quickly.
Only took me 5 days to get my order, totally happy their service, efficiency & price. Highly recommend company to buy things from.
Sure I will return when I need to make other purchase.

Approximate cost: $1100

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