Bay Street Dental Group

4.9
based on 337 reviews

Customer Approved
“We make customer
service a priority”

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337 reviews about Bay Street Dental Group

28 Jun 2017

New patient, with well cared for teeth, general checkup and cleaning. Probably the best experience I've had with a dentist. Treated me with kindness, respect and professionally. Insurance coverage was handled easily. Brought me in for care early and out even earlier. Immediately recommended them to my wife.

Approximate cost: $95

Thank you so much James for a lovely review. We try our best and aim for high quality customer service in a great family friendly environment and we are very pleased that you felt taken care of and we look forward to meeting your wife and we are sure she will be just as happy with us as you have been. Thank you once again.

28 Jun 2017

Bay Street dentist were fantastic, they fitted me in last minute to have had my wisom teeth out! They took very good care of me and Jackie was great to deal with. Highly recommend

Thank you so much Emily for your lovely feedback. We are glad that we were able to help you as much as we could and we will pass on to Jacqui your kind words. Thank you again and hope all is healing well with your wisdom tooth extraction. Please if you have any concerns, call us at any time. Thank you for taking the time to share your experience.

verified email - 22 Jun 2017

My husband and I moved to Port Melbourne three years ago and have been going to Bay Street Dental for all check-ups and dental issues since then. They are a wonderful team, really friendly and professional. While Dr Herson is our usual dentist, we have had appointments with both dentists We highly recommend this practice for any dental issue - nothing is too small or big for them, and they are always happy to help.

Thank you Bay Street Dental!

Approximate cost: $100

Thank you David for your review. We are so happy that you have found us to be a welcoming practice and we are always happy to help. We appreciate the time you have taken to share your experience with us.

verified email - 16 Jun 2017

I arrived as a new patient with an emergency broken tooth. The service was professional and prompt [redacted clinical content] at a very reasonable cost. All staff were extremely pleasant. I will certainly continue to visit Bay Street Dental.

Thank you for your review and we are happy we were able to help you out quite quickly, as we try our best to accomodate as many patients as we can.

14 Jun 2017

Fantastic staff and Dentist. Gave me my options and costs no fuss. Very caring and easy to communicate concerns. Friendly staff that made me feel welcome. Made sure all the info was clear before proceeding to my outcome. Online booking made it that much easier being a new patient rather than calling around for a Saturday morning appointment. Thanks again!

Thank you ryan for taking time to share your experience. We are glad to hear that the health engine bookings are helpful and were able to make it easier to book with us. We appreciate your review.

08 Jun 2017

Phenomenal experience. Dr Newstadt is a [redacted clinical content] professional [redacted clinical content] I am 50 years old and have
been to lots of dentists throughout my life but bay st is the best by far. The whole group makes you feel welcome from the time you enter the door to the time you leave. What is often a frightening experience for people is surely managed by the energy and comfort this place exudes. Highly recommended.

What a lovely review...thank you so much finbar for sharing with us your experience. We are so happy and glad that we were able to make you feel welcomed and part of our family, we do love our jobs and are very happy that this is conveyed to our patients.

verified email - 02 Jun 2010

The staff here are wonderful and make you feel so at ease. They are super friendly. The dentist's bedside manner is fantastic. They are a dentist I highly recommended because they won't rip you off. Pricing is good and they won't make you have any extra procedures that what is necessary.

Thank you so much Jo for your feedback. We aim to be competitive with our fees and are happy that you were satisfied with the results. We thank you for taking the time to share with us your experience.

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