Baby Train

4.7
based on 62 reviews

62 reviews about Baby Train

verified email - 01 Jan 2016

My husband stumbled across Baby Train and it's been smooth sailing since. The help and knowledge of the staff is fantastic, and they go above and beyond to help you pick with is right for you. We have purchased the big items to the smaller items because I feel in safe hands and wouldn't imagine going anywhere else.

verified email - 06 Dec 2015

My husband and I organised a car seat fitting for our 1 year old with baby train at very short notice, they were very accomodating!
We were greeted and serviced by Jim who walked us through the functions of the seat even though we bought it from Baby Bunting.
Jim was very thorough, adjusted the seat and explained it's too early to place the seat forward for our bub. We were there for 30mins and they wouldn't even charge us!
We have vowed to only purchase from Baby Train as our experience has always been excellent.

30 Nov 2015

We've bought most of our major baby hardware here for our twins, and have received so much good advice. The staff really seem to now their stuff, and take the time to explain it to you. There's no pressure, just friendly service.

zahras811
175 reviews · 24810 points
verified email - 20 Oct 2015

Awesome place! just came in to browse for my bestfriend's upcoming birth and found some amazing things! such a great variety! staff are very knowledgable!

verified email - 05 Oct 2015

Great staff, and baby car seat fitting service excellent,we keep going back ,thanks to all.

07 Aug 2015

You guys have been wonderful! You provide very friendly prompt customer service- I needed to have my carseat fixed under warranty and you guys have been so helpful and very friendly through the process- Very happy to shop with you guys again as your dedication to excellent customer service has been refreshing!

verified email - 04 Aug 2015

I got my pram here along with carseat... I was so confused about what i needed and the staff put me at ease.

verified email - 30 Apr 2015

Excellent service! We dealt with Lynn and she was great, so much knowledge and full of great ideas! I also thought baby bunting was the way to go but we will also go to baby train now - couldn't be happier :)

verified email - 30 Jan 2015

what an amazing service, had been told our original car seat was no longer suitable for our child and had a new one fitted by babytrain. they are so more personable and cheaper than baby bunting. they actually had the time to spend with my partner, unlike other places which have bookings as long as there arm. definitely recommend this business

verified email - 05 Oct 2014

I stumbled upon Baby Train accidentally and was so happy with the service and pricing I received! I had already been to many of the bigger stores and the staff were unable to provide service or pricing like Baby Train. I am from the other side of the city and am more than happy to travel there because I know that the staff know their products and truly offer a great discounted price - much cheaper than Baby Bunting and similar stores. I was served by Lynne who I was so pleased with - best customer service - she spent over an hour with me going through different products and had such a wealth of knowledge. Being a first time mum I don't really know much about baby products and brands so I found it refreshing that the staff knew so much about their products and didn't just read off a tag like other stores. Will definitely be purchasing any baby related products from here and recommend this 100% to all my friends and family. Thank you Baby Train for all your help and support :)

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