Staff is so lovely and friendly and such a helpful they help us to install our pramthanku I would highly recommend . Great customer service
Today was our first outing exploring the scary world of baby shopping and after a pretty dull visit to Baby bunting where we were not acknowledged once as the staff were busy with others and we were rather underwhelmed by the experience, we strolled over to Baby Train and had such a terrific first experience. Shop assistant Taylah was welcoming, extremely informative and very relaxed and the least bit pushy. We left with such a positive feeling and will certainly be back there.
Great price... HOWEVER, poor communication, still waiting for my item and it has been almost 3 weeks!! I found out after a week of waiting they didn't have stock (which I wasn't informed of when placing my order).
No communication to let me know what was happening, had to chase it up with 2 separate phone calls :/
Approximate cost: $400
Hi, I am very sorry to hear you haven't been entirely happy with your experience shopping with Baby Train. Please be assured that this is not typical of our customer service. I would really like to know the details so we can rectify any issues. Please give me a call on 1300 844 616. sincere regards, Dee
Best price on the car seat I wanted, reasonable shipping and lovely customer service! Called to confirm the colour I was after before shipping and very friendly. Quick dispatch too. Unfortunately there was a delivery issue (at the fault of the delivery company, not BabyTrain) and they dealt with it very compassionately and very quickly. Highly recommend purchasing with them.
Approximate cost: $400
Everytime I attend Baby Train, Moorabbin they are pleasant, friendly and serve me immediately! Great service and advice. Very satisfied customer. You will always get my business.100 % for service!
MUCH FRIENDLIER
WARMER
NICER
AND MORE RESPECTFUL THAN BABY BUNTING !!!!!!!!!!!!!!!!!!!!!!!!
Great prices, delivery was quick and kept us up to date. Very good variety of products also. Will be back!
Approximate cost: $200
Very happy with our first visit (and certainly not our last) to Baby Train, Dandenong South. Despite being very busy, all customers were greeted, acknowledged & assured they would be helped momentarily. When we were helped all our questions were answered & many more. Would certainly recommend Baby Train to anyone in need of baby goods! Thank Todd!
Approximate cost: $1099
We're expecting twins and had baby train recommended by a friend. I'd pass that recommendation on to anyone expecting twins or indeed any number of children! These will be our first children and Lyne could not have been more helpful. She gave us her honest opinion on all the products we were after. Her advice and POV were extremely useful, she noted everything we asked for and came back to us with the best price she could do them for. When we mentioned other things we'd been recommended Lyne talked through with us and either told us if it wasn't a necessity or advised we waited a while to choose. Lovely to not be pushed into buying everything. We felt very well looked after and like we'd received the best deal. We'll be back for our next purchase without a doubt!
My husband and I have been into Baby Train Moorabbin several times now and each time have been happy with the level of service and product knowledge by the staff. I feel confident purchasing all our big ticket items there and feel the prices are right on point. The range is good without being overwhelming. I would recommend.
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