I was very happy with the service. Adrian called and came on the Monday after; he was very nice and listened to the family. We were happy with him doing the service which went very well and was a lovely and moving service. Adrian is to be congratulated. Loved the petal ceremony. There is nothing we didn't like.

Excellent, personalised service. Many people commented that it was a wonderful celebration of my mother's life. My family and I felt much confidence in the professionalism and understanding of all of the staff and the celebrant. Many thanks for making a very sad time in our lives peaceful and memorable.

We were recommended by a friend who had used your firm. Very pleased at the high quality and appropriate support provided. A big thank you to Anne who was marvellous in her role.

Very compassionate and understanding. Adrian was amazing and could not do enough for me to help me get through this sad time. Thank you Australian Pensioner Funerals.

Everything was conducted in a professional manner - before, during and after the funeral service. Thank you. The organisation was outstanding.

Comforting.
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Very easy to talk to.

Having never had to go through organising anything like this, I found the person who came (Adrian) to be compassionate, helpful, and a true guidance through the process both at the house and also at the chapel.

My family and I had a service for my father yesterday and it was amazing, exactly what we had hoped for and even better.

We have had so many compliments on the service and all feel that it captured dad and his essence perfectly.

Adrian was an absolute pleasure to work with, I cannot thank him enough for his kindness, empathy and patience in dealing with us through such a difficult time.

We would not hesitate in recommending Australian Pensioners Insurance to anyone should they ask.

The organisation of a funeral is a minefield especially when you are going through the grieving process. I found this website extremely helpful in choosing the right funeral directors and by placing this review, hope to make the decision for others easy.

Simply cannot surpass APF.
3 years ago we had APF for my dads funeral and it was done beautifully with love and care. Yesterday we again used your service and again we were just blown away by your service. Everyone commented on how lovely it all was. Thank you Robyn for your expertise and gentle nature. Thanks also that we got to have Trish again for our Celebrant. On families hardest days you just make it so much easier. From the bottom of our hearts. Thank you so much.

Very caring and inclusive of all family members - and not intrusive.
The Celebrant chosen was absolutely perfect - the service was beautiful.
Everything was handled efficiently and with great empathy.
Many who attended the funeral, felt it was a fitting and memorable service.
Well deserved five stars - very impressed how smoothly the whole process was handled. Thank you.