Australian Climate Systems

4.9
based on 295 reviews

Customer Approved
“We make customer
service a priority”

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295 reviews about Australian Climate Systems

15 Aug 2018

We had an existing Brivis central heating unit which was about 21yrs old and a recent service suggested we update soon as it could go any day. We obtained 2 quotes one of which was from Australian Climate System. Their quote was slightly higher but they matched the other offer and also said that they would offer a $100 money back deal.
The consultant Daniel Brooks was excellent. He had good product knowledge and was very thorough in discussing what would happen. Anthony Burke who installed the system was excellent too, good and polite and also thorough with explaining the ins & outs of the new system. His work was excellent and he cleaned up after himself leaving not a speck of dirt or dust . We can highly recommend this company.

jasong298 23 Aug 2018

So glad to hear that your experience with Australian Climate Systems was everything we strive to provide for all our customers, every time. Have a lovely day!

06 Aug 2018

Great service and great prices, this Company has completed two houses for me and we were fully satisfied both times.

Approximate cost: $3600

jasong298 14 Aug 2018

So glad to hear we were able to help you again Susan.

verified email - 29 Jul 2018

As promised, I am writing a good review for the business. I was very happy with how knowledgeable and helpful Dan was. The staff and installers were always on time, very mature and professional, they spent an entire day installing our system even though they were only scheduled for half a day installation due to our confined space in the roof (not their fault), but not a single word of complaint. Had a few other very minor hiccups, but Dan was very on the ball, everything were solved smoothly, and the answers were given to us before we even thought of the question. I think if it were someone else who did the job for us, we would've encountered a lot more other problems, I have to admit, it was a challenging job but Dan and his team carried it out to a very satisfying level of quality. The workers sweeped everything, took off their shoes when they entered the house even though we told them it was ok to keep them on, they even asked us if they could use our bathroom despite the bathroom being right in front of them. I'm very impressed. Highly recommend the business. Professional, helpful.

jasong298 14 Aug 2018

Thank you for taking the time to write this review. We pride ourselves with the professionalism and effort we go to to ensure our customers are happy and to provide a seamless experience. So lovely to hear the whole team provided that for you!

26 Jul 2018

We highly recommend this company for their quality work, professional management of the entire situation from the quote all the way through to small hiccups post installation. Dan and Nathan were brilliant. Their personal approach made the whole process smooth and transparent. They don’t dismiss a thing and dealt with issues thoroughly.

jasong298 14 Aug 2018

Thanks for your review Marie. We really strive to ensure our customers have a seamless experience from start to finish.

26 Jul 2018

My old heater was working , but extremely expensive. They came out promptly to quote and not only looked at what I was asking but also suggested improvements to help me bring my expenses down. The arrived early on the agreed date and did their work quickly and efficiently and cleaned up after themselves. I am happy to recommend them to anybody looking for good service as well as good value.

jasong298 14 Aug 2018

Thanks Naomi! Make sure you buy something nice for yourself with the money you'll be saving!!

verified email - 26 Jul 2018

We had Australian Climate System install a ducted system in our unit and from start to finish we received excellent service.
The consultant had good product knowledge, the people installing the system were good and polite. We can highly recommend them.
Les & Joy Hunter

jasong298 14 Aug 2018

Les & Joy, thankyou for your kind review. We strive to deliver excellence from beginning to end!

verified email - 22 Jul 2018

I recently had a gas ducted system changeover installed by Australian Climate Systems. I was more than impressed with the service i received from my first call to Vanessa who was friendly and helpful as i had no idea what was involved but she was very reassuring from start to finish. Installation was fast and we are nice and warm in winter again, kind regards steve

Approximate cost: $3000

jasong298 14 Aug 2018

Thanks Steve! Glad to hear we were able to get you warm and cosy so quickly.

16 Jul 2018

Great service all the way through. Very professional assessment/ advice/ detailed quote from Daniel. Really good installation job (restricted access under house) by Anthony and the boys. Kylie and office staff most pleasant,efficient and helpful. Work involved two new replacement heating units / replacement ducting/ plus some extra items.Total satisfaction. Would highly recommend Australian Climate Systems.

Approximate cost: $7500

jasong298 19 Jul 2018

Great to hear from another happy customer, thanks Richard!

verified email - 12 Jul 2018

I recently had the Lad's from Australian Climate Systems Install a Bonaire MB5NC21 ducted heating system to my home and I could not be happier with the entire team. The Ladies in the Office were always extremely helpful and Patient and Kylie organised a Technician to come inspect and quote me for a replacement unit. Anthony and Jonno, who fitted the system were quick, professional and cleaned up after them. Thank you to everyone for a great job.Highly recommend Australian Climate Systems.

Approximate cost: $3220

jasong298 19 Jul 2018

So happy you're happy Gerry! I'll pass on your feedback to all involved. Stay warm!!

verified email - 09 Jul 2018

Fantastic service from start to finish. Installers were great guys and really happy with Ben with the initial quote. Great office ladies too. Would highly recommend Australia Climate system. Fantastic company. Thanks so much for everything

Approximate cost: $5500

jasong298 19 Jul 2018

Thanks Kylie, we really appreciate your kind review.

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