In a day and age where good old fashioned service, courtesy, and honesty are a rare commodity, this mob stands out as a beacon for others to navigate by.
Next day turnaround at a sensible price. I know where I'll be sending my mates
Thanks a million APM - Take a bow !

I've had to use this company twice for warranty for my TV first then my DVD player second. They are the only store in my area that does my brand of the TV and home theatre system I bought. When I needed my TV fixed they were prompt, came to pick it up as it was too big for my car, and dropped it off. The service then was fine and I was happy to be using them again for my DVD Player and the sensor that sends signals to the rear speakers which are wireless, which was also playing up. The DVD player was not reading any DVD disc I put in. I was informed upon putting both products in that it should be a simple and hassle free problem to fix. Two weeks later I still don't have either back! I have rung and rung but the particular tech is never in at the time I ring, and despite promises that he will return my call; somehow the message must get waylaid. I've gone into the store twice; he's not in at that moment either. All I want to know is if it's a simple problem, complicated, waiting for parts or what!! It's not that hard to make a 2 minute phone call to someone who paid an extra $135 for an extended warranty, to tell them the situation. Next time something goes wrong I will ring the warranty people and ask for the next closest store to me. I don't mind if I have to travel a bit further if it means I get better and prompter service. These guys have let me down badly and I'm not impressed.