Hi
I would recommend Academy funerals to anyone. My daughter was only 26 when she passed. I tried ringing them and couldnt get through. Within 5mins Ashley was calling back. They took care of everything. It took alot of pressure of myself. They were easy to deal with and it was nice they took the time and explained everything. I cant thank them enough.
Sharon Hinds

Academy Funerals are NOT a member of the Funeral Directors Association. So their operating standards, conduct and business ethics are not subject to any industry standard or benchmarking. This means that they can basically treat you and your family however they want to without being held accountable by any industry body. Please do not use them. Academy Funerals involved itself in private family matters and in doing so breached confidentiality and failed to pass information on to me which resulted in my daughter not being cremated for some 5 months after her passing as she gradually decomposed in their care. Thanks to the Coroner for providing corrected information and the Supreme Court. this was resolved no thanks to Academy Funerals. I hold no trust in this company and its owners as they say one thing and do another.

Ashley, Katrina and Robin would have to be the most compassionate people I have ever com across. Ashley was available at all times even when I accidentally called him at 4:00 Am. He took the time to talk to me and help me through a very dark time in my life. Compassion, warmth and friendliness is what makes this company a success. So far Ashley and his team have helped us out with our stillborn angel Joseph, our both of grandparents my brother and an uncle.

Approximate cost: $5800

Amazing people Ashley, Robin and Katrina handled my Granddads funeral with the utmost compassion and care for Granddad and our family.
Furthermore, their after care was more than we ever expected.
I have no idea what the person who left the one star review was talking about because grandad's funeral was the fifth one that this company has done for us and everyone was handled perfectly.

I can't express how much I appreciated the advice and assistance Ashley and Katrina gave me when my husband passed away. They answered all my questions and made a very sad and difficult time much easier. They showed compassion, treated the whole family with dignity and arranged a beautiful service. Thank you both.

Thank you Ashley & Katrina for your professionalism, guidance & wonderful care when my husband Graham died. You looked after everything required when I was at my lowest. I so appreciated your calls over the following months just to see how I was going. I recommend Academy Funerals wholeheartedly.

Academy Funerals looked after my uncle when he passed away unexpectedly. We didn't expect it to happen and had no idea what to do so we called a few different funerals directors. These guys are a small company run by a family and we found them to be extremely helpful and they really spent time to make sure we could do all the things we wanted to do. We just wanted to keep things really simple. I can't thank them enough,

This company is run by a person who lacks integrity and professionalism. Ashley Bergh has intervened in a family’s personal grief to cause unimaginable pain in a devastating time. He does not abide his role as a funeral director and avoids accountability by not subscribing to industry standards. Please do not use his company to manage the care of your loved one. He lacks compassion and empathy and will stoop to the lowest levels if criticised.

I cant say enough about how professional and caring this company was. Ashley and Katrina made the whole process so simple and accommodating. They came to our house and we choose everything from the coffin to the floral arrangements simply by choosing what we wanted with no pressure at all in the comfort of our own home. All our questions were answered honestly and openly. We were never pressured into getting something we could not afford. They gave us honest advice and never tried to upsell us at all. The day of the funeral they were caring and there for us at all times. The day went off without a hitch. This company is professional and is family run and they really do care. I highly recommend this company.

Approximate cost: $6700