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52 reviews about Word of Mouth Happy Customers Program

28 Apr 2018

Great Australian reviewing platform! I see the stickers all over the place promoting WOMO and many of my clients have accounts with WOMO! In a place where trust and authenticity is vitally important, WOMO has it in the bag!

verified email - 22 Nov 2017

I had tarot reading at Heavens power Penrith . By Mary Youseff. You wont be
Disappointed. She is accurate genuine . And reasonable in price . I gave my husbund voucher he never had a reading before in his life . He enjoyed it so much. And some things she told him only he and I would know. She does runes , cards, coffee grain readings . Its also fun. Some things didn't happen . But 5 out of 5 did . Which is pretty good . She told my husbund your dad is worried about your ear . Now my husbund dad is passed over . So true my husbund has problem with ear . That's amazing .

verified email - 30 Jun 2017

I have recently joined Word of Mouth as a reviewer. I think I am correct in saying that each review earns you about 66c and adding a new business equals the same. I found that adding a new business is not always easy, as locating business contact details can sometimes be tricky. It depends on how well the business advertises. Word of Mouth staff have been helpful so far and I have found that communication with them has not been a problem. I am not sure if I will be able to earn too many more vouchers though, because when I have added the bulk of businesses I’ve used, I would have to use a new business at least one every 3 days to be able to receive a voucher without my points expiring in the 3 month period. The exception is that if the business is not already listed, you get points for adding it to Word of Mouth. In that case, you would need to list and review a new business approximately once a week to receive a $20 gift voucher within the 3 month period.

verified email - 17 Apr 2017

This brings customer service and quality to a whole new ball game. Being able to check buisness out grom other peoples opinions is great before going in. Great website with easy instructions and great little incentives program for your valued reviews. Thanks word of mouth.

verified email - 28 Sep 2016

I must say i like this program. having compared so many review based companies this is by the far the most affordable and recognizable. I look forward to the program expanding its features.

verified email - 25 Jun 2016

I love reading customer reviews on businesses and find the reviews affecting my purchase decisions. However I find the website a pain to use - most particularly the 'Find a Business' function - the 'Where' Box seldom works. I need to try 3-7 times to get the suburb/suburb list to work. Most of the time it tells me to enter a suburb, when I just have.

Approximate cost: $0

Hi reviewer265,

Thanks for taking the time to tell us your constructive feedback and we apologise for the frustration you felt. You'll be pleased to know that the entire page has been updated so that it is even easier for you to review your favourite businesses!

Hope you're well.

Sincerely,
The team at Word of Mouth

verified email - 29 Apr 2016

So quick to respond to emails & extremely friendly. My interaction with Marie, the Customer Happiness Advisor, was very pleasant. The incentives program is such a great bonus!

verified email - 25 Mar 2016

Always quick to respond if you have a query on your account they explain if you have made a mistake and how to fix it customer service is realy good

verified email - 03 Jan 2016

As a customer, I am so glad WOMO exists. Sometimes, I get to vent when an experience has been bad, but usually, I get to give feedback to stores that I love, and I know that I am supporting local businesses whilst getting rewarded for it.
It's important to spread the word of mouth!

biancabowie 03 Jan 2016

ps - I am glad the rewards points have changed to 6 months too. It is one of the reasons I returned to being an avid reviewer. I love writing about my experiences, and love being rewarded for it!

verified email - 03 Nov 2015

I think that the Womo site is a fantastic idea and the rewards programme is a great incentive for people to submit reviews. I do think that the website does need updating as a the Refer a friend tab no longer works and some of the drop down categories need to be modified. All in all though a fantastic avenue for customers to research businesses.

Hi Natasha,
Thank you for your kind words and great to see you taking advantage of our rewards program! We'll definitely take on board your constructive feedback.
Hope you're having a fantastic week!

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