Ticketek Head Office Agency

2.5
based on 2 reviews

2 reviews about Ticketek Head Office Agency

verified email - 06 Jul 2015

I struggled for several days trying to buy tickets
.
I tried online, uploaded the app, used several pre sale codes, tried via my account and on all again on the general sale day. Also I made several attempts with long waits on the phone.

Then finally bought tickets but they were not great ones as it had taken so long. Even when I got to the front of the queue it was a long process. After all this I had to pay a booking fee and credit card surcharge too.

Approximate cost: $85

verified email - 21 Dec 2012

I've been to many Ticketek outlets, and this is the best one for information and knowing the product. Most shopping centre outlets etc have someone behind the counter who know how to use the system, and that's it. The girls here are very experienced, and have been going to and selling these events for years. It can get very busy during Australian Open time, but they do get through the queue quickly and efficiently - considering the difficult people I've seen them deal with!

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