2 reviews about The Realise Group

verified email - 19 Dec 2018

Mystery Shopping. A great way to make a bit of extra money. If you're lucky, and you prove that you are a reliable shopper, they will ask you to do shops. Take Realise for example. They asked me to do a shop at the last minute. Two even. That came with a competitor shop. They scheduled it for a Sunday, and gave me the competitor shop for that same Sunday. Only on the day they had scheduled me, the competitor they scheduled was closed. So that rendered the whole shop invalid.

Hmmm.

Oh, and don't go with this group if you're expecting a reliable pay. They say they will pay 'the next month, in the second or third week.' So if you're trying to budget, forget about it. They don't send pay advices. It's up to you to check the individual shop in the shop log for a pay day.

And forget about asking for assistance. They only have emails. No phone contacts. And if they *happen* to assign you a shop that will be invalid because of their scheduling system, that you still invest time in, taking photographs and notes, and write the report for, you will need to email them at least 5 times to get a response. The day before you should be paid.

Sooo... no more mystery shops with this group then.

verified email - 17 Nov 2009

this company offer services that give detailed information on the way your staff are performing their duties. they co-ordinate mystery shoppers to visit or telephone your store and then report back about how the staff member rated in presentation, sales technique, up-selling etc, etc. i have worked as a mystery shopper for them, and have always been very impressed with how organised and professional the co-ordinators are. their pay and reimbursements are very attractive.

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