Rail Plus Australia

4.3
based on 8 reviews

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8 reviews about Rail Plus Australia

verified email - 01 Nov 2017

Rail plus australia rubbish service. No continuity of consultant with emails during the purchase process.
Left un answered in europe about rail connections not aligning. Connector leaves before we arrive on train.Luckily QBB assisted with rebooking.
Reservation fees not worth it unless train is direct, with no ongoing connecting train. Had first class reservations from munich to basel, basel to bern. First train ok . Train late missed connecting train seen ass of train leaving there went my reservation fee. Got cattle class on another train. Save yourself some stress book else where.

Dear Julianna! We are sorry to hear you had a bad experience with train connections in Europe. It seems that our answer regarding taking the earlier service hasn't reached you in time for your departure due to the time difference (our office is unfortunately closed on weekends). I have asked our reservations team to get in touch with you and follow up. Thank you again for your feedback - it helps us improve and make sure we do our best for all our travellers.

verified email - 20 Aug 2013

This website from Australia is great for travelers wishing to purchase rail tickets for Europe, USA, Japan. You can either choose to either get the tickets posted at a fee or you can pick up them up from the office in Queens St.

I've found the Paris Museum Pass & Tickets were reasonable and you can purchase Oyster Card with value in it.
I have chat with its online operator to request for some information and found them useful. It makes your travel easier and convenient once you sort out your travel passes and tickets from Rail Plus.

By the way- you can choose to pay via credit card which attracts another fee on top of it, or else you can choose to pay via your bank account (EFT transfer) and it saves you the merchant fee.

verified email - 02 Mar 2013

Booked my Eurail pass and seat reservations here prior to my trip to Europe. I found the staff very competent and helpful with all the information they provided. Would highly recommend to others wishing to travel by rail.

Approximate cost: $500.00

verified email - 17 Jan 2013

I used this company for my trip to Europe a couple of years ago. They also do Canada/USA Japan and more luxury type trips. The best option is to travel with a Eurail pass if you are doing a lot of travel, but the friendly and helpful staff will assist you with the best options. Be prepared the wait on the phone can get busy during "busy period" but be patient. Their website also offers live chat which instant answers for quick questions

Anonymous
verified email - 17 Jan 2013

Purchased passes and rail through UK and Europe and received advice on booking as well as routing I planned to take. Very helpful, knowledgeable and friendly. Highly recommended!

Approximate cost: $860

verified email - 16 Jan 2013

Have used these guys a few times now for trips to Europe. The staff are helpful and friendly and are able to help me work out even the most confusing itinerary. Just beware in the middle of the year it can get busy as everyone does the same thing and flees the cold weather.

verified email - 28 Dec 2012

Just got back from a trip to Japan, on which I used a JR pass purchased from Rail Plus. I found the pass very easy to use and a perfect way to get around the country. Everything was very clearly explained by the lovely woman on reception, we had a good chortle about Disneyland. It was great value for money and will definitley get one again whether it be to Japan, Canada or Europe...I think they do other places as well.

Approximate cost: $550

sandrad171 29 Dec 2012

Thats really interesting to know. Thanks for that information.

verified email - 17 Oct 2012

Have used this booking agent a number of times. Recently purchased a 3 country eurail pass for Italy, Austria and Hungary which arrived in a timely manner. In the past have used a single country pass in Hungary which was great value for day trips out of Budapest.

Found purchasing from Rail Plus a safe and pleasant experience. It is nice to be well organised

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