Will strongly recommend not to step into the emergency department. The doctors and nurses are clowns. It is surprising how these people are working there and servicing the community. There is sheer lack of negligence to the incoming patients. No due diligence is given to the diagnosis and everything is transactional. They charge you close to $400 and don't even do a complete diagnosis.

The emergency room wait time was 30 minutes (compared to the 8 hours I would normally wait at other hospitals). I stayed for 3 nights and the nurses and doctors were incredibly accommodating. The room was large and had a large private bathroom. They provided food for me and my parents (restaurant quality food). I went back after as an outpatient for further testing and the staff was amazing. It felt like I was staying at a hotel rather than a hoapital

After hearing a lot of good reviews about he maternity section, I chose to have my baby there. I feel like I got cheated in the service area. They never offered me a breast pump when I hear a lot of other ladies around the same time were suggested to use pump. Also most of the times the baby cried, I never received any help or support or even advice. The food chart that I ticked, they would sometimes omit from there. So ladies please ask around for things else they will try to give you the minimum support.

For maternity, this is just a five star hotel with a 1 star service. I would never ever recommend anyone to norwest for delivery. Few nurses are good but on the whole nothing but u spend money but dont get much for what u pay.

Just got home yesterday from norwest private hosp from the time of admission to discharge the level of care and compassion was exceptional.From cleaners to nurses and pink ladies I give you 20/10 keep up the excellent work would definitely recommend this hosp to anyone thinking of private hospital care.

Could not fault anything all staff were fantastic. A wonderful hospital full of caring and competant staff from reception to wards, operation and post op staff were wonderful and respect
Was shown to all patients

Had my appendix removed here and In my opinion the ward doesn't have enough nurses. I feel like I wanted more attendance to me but felt it wasn't enough. Tv is totally boring and I wasn't impressed with their breakfast, cold toast and cereal. The only thing decent was i had my own room which was a largish size with a good arm chair.

Had my first baby there. Most nurses are great but some can be condescending. My baby was put in special care nursery and had to be drip and then bottle fed straight away. I was accused of not going to SCN enough because I wasn't breastfeeding even though I was there every chance I got. I couldn't bf not due to lack of trying but because my milk never came in (inherited problem). Contributed to my baby blues as at that stage I was determined to get the breastfeeding experience.

I had my first baby in this hospital. Very happy with the service, especially the midwifes in the nursery. I am very glad that they have multi language midwives in the nursery. Special thanks to Mandy and Shella( both working on Thursday night and Friday night ) for the encouragement in breast feeding. Definately come back for my second baby. The head nurse Helen is also a very wonderful person. Hope they still there when I have my second baby.

Had my first baby here and what an amazing experience. Wonderful care. Lovely rooms for you and your partner to share this amazing experience. They can stay with you and feel very comfortable