Grand Wash Auto Car Wash

4.7
based on 73 reviews

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73 reviews about Grand Wash Auto Car Wash

15 Jul 2023

Amazing service and best car wash I’ve been to! Staff were super efficient and friendly- Az was extremely helpful!! Also free vacuum service! Very pleased!!!

15 Sep 2022

Super helpful and great customer service. It’s the only place I go in Melbourne. Highly recommend

13 Oct 2020

Busy place and with good reason; It's a great offering! Have been a member for a couple of years which represents excellent value at $10 per week. Seri and his team offer friendly service and are valuable assets to the business. Keep up the awesome work guys!

verified email - 24 Apr 2020

Have been coming here every 3 months for 2 yrs or so and used to highly recommend them.
Sadly, it is starting to chip and peel away at the paint work on my bonnet and front bumper.
I have immense pride in my car. Even got a garage built at home to protect and store it better. But my heart has been broken, seeing the paint work looking so shabby now.
Time to stick to manual hand washing, if their so-called soft cloths &/or strong jet sprays are ruining my car.

Approximate cost: $20

verified email - 23 Jan 2020

I tried this car wash after hearing good reviews. Went in with my SUV and was quite disappointed. There were still lots of areas where untouched. I.e. top of the back door. I had to clean it myself afterwards.

Approximate cost: $20

01 Jan 2016

There is no doubt that Grand Wash Auto is the best car wash in Melbourne. It offers free vacuum as well. Totally satisfied. Just one thing I want to demand is extension of opening hours.

Approximate cost: $19

verified email - 27 Sep 2015

Not a great clean(premium wash) left lots a small bug poop marks on the paintwork but cleaned them off myself once finished. Also as it was my first time was looking for the vending machine but no attendants visible to ask and this was a Saturday morning.
Have always cleaned the car myself with good products and two bucket method and you can't beat the finish when doing it yourself and a lot more gentle than these supposed gentle cloth car wash places. Wouldn't do it again.

Approximate cost: $19

Hi gazl, thanks for sharing your feedback. Bug poop is usually taken care of in the pre-wash phase where the customer service attendant sprays down the vehicle paying extra attention to those areas. I have shared your comments with our team to ensure attention to detail remains paramount. Without making excuses Saturday morning is certainly one of our busiest times so the team are flat chat! The vending machine is located right next to the paystations. The soft cloth wash is kinder on your vehicle than the brushes used when home hand washing. We're all about protecting our environment and local streams and waterways so don't forget if you are hand washing at home be sure to wash over grass. We'd love to make a time where our Customer Service Manager can send you through the tunnel with FREE premium wash so please drop us a line to [email protected] with your contact details and we'll be in touch.

verified email - 28 Aug 2015

I went to this car wash establishment believing the good write ups about the quality of the wash and the great service.
My car came out very clean in sections but there were many areas untouched spoiling the overall clean image, namely the tailgate area, the wells under the door handles and the space between side mirrors.
After driving some distance with high expectations sadly this will be my one and only visit.

Approximate cost: $13

Hi tracyt66, thanks for your feedback. Depending on how dirty your car is and how often you wash it, unfortunately these areas can be a bit tricky to get to. This is where a thorough pre-wash is vital and we have shared your comments with our team to re-iterate how important that stage is and how thorough they need to be. Please also remember a $13 wash is the basic wash which doesn't include the triple foam polish, the total body protectant or the tyre shine. On behalf of the Grand Wash Auto team, we would like to extend a FREE premium wash so as you can experience the difference. Please email us on [email protected] with your contact details and we will be in touch. We look forward to seeing you again soon. Kind regards, Grand Wash Auto team

verified email - 19 Jul 2015

I was blown away with the overall clean of my HSV. I was not expecting much from an automatic carwash but checked grandwash out on the way to La Trobe. I entered the tunnel were the magic happens came out the other side a few minutes later and shazzam my car was just as clean as a handwash. I was shocked amazed and most importantly ultra impressed at the quality and value for money. I would not have believed ever that an automatic carwash would do such a great job. Will be back to wash my car at Grand Wash everytime. Thanks guys great service and a great product.

Approximate cost: $20

Hi mick79c, So glad to hear that you were blown away with the end result of your Grand Wash Auto experience. We are committed to delivering ease, convenience and value to customers, always welcoming feedback. Great to hear we tick all your boxes. We look forward to seeing you again soon. Kind regards, Grand Wash Auto team

zahras811 08 Nov 2015

That's amazing! Will have to check this place out

19 Jul 2015

I you can't get it better than this. That's all what sums it up. Git my car out completely dry and that's something. Dirty offroad jeep to clean city 4x4 in 5 minutes!!!

Approximate cost: $18

Thanks for your recommendation jayj780. Great to hear you are back on the city roads sparkling clean again. Quick, Clean, Green is our tagline and as you have experienced that's what we deliver. 4 x 4 owners also love the fact that there's no extra charge for those bigger vehicles. Thanks again and we look forward to seeing you again soon. Kind regards, Grand Wash Auto team

zahras811 08 Nov 2015

Thanks for the recommendation. I have been wanting to find a good car wash place since I'm in thornbury quite often. Will check them out

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